A+O 2023 Benefit Guide

Telemedicine

VIRTUAL VISITS Access to care online at anytime

Access virtual visits

Employees and covered dependents enrolled in a medical plan through Meritain are eligible to use the program.

When you don’t feel well or your child is sick, the last thing you want to do is leave the comfort of home to sit in a waiting room. Now you don’t have to. A virtual visit lets you see and talk to a doctor from your mobile device or computer without an appointment. Most visits take about 10 – 15 minutes and doctors can write a prescription*, if needed, that you can pick up at your local pharmacy.

Through Meritain, you have access to Teladoc – the largest U.S. provider of telephonic and virtual care doctor visits

Access 24/7 medical advice by phone, website or mobile app

U.S.-based, board-certified and state-licensed doctors that are specially trained in telemedicine

$0 copay on the Base, Standard, and Enhanced Plans!

Conditions commonly treated through a virtual visit

Doctors can diagnose and treat a wide range of non-emergency medical conditions, including:

How do I access telehealth?

• Cold/flu

• Migraine/ headaches

• Rash

• Pink eye

• Sinus problems

• Sore Throat

Use virtual visits when:

• Your doctor is not available

• You become ill while traveling

• You are considering visiting a hospital emergency room for a non-emergency health condition

Not good for:

• Anything requiring an exam or test

• Complex or chronic conditions

• Injuries requiring bandaging or sprains/broken bones

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