Appendix H Postal regulations
Under certain postal regulations, it is possible for the postal administration in many countries to levy a surcharge or even to return or refuse to deliver mail. This can happen if, for example, the Customer posts mail using the services of a foreign postal administration but the Customer is resident in the country in which the mail is to be delivered (this is called “ABA re-mail” ) or if the Customer posts mail for delivery in a third country, using the services of a postal administration which is not the postal administration in the Customer’s country of residence or the country of final delivery (this is called “ABC re-mail” ). If any situation occurs where any of shipments are subject to surcharging, non-delivery, return or even destruction as a result of postal regulations, the Customer will be responsible for the consequences and will hold Whistl completely harmless and indemnify it against all costs, charges, surcharges, levies, fines, penalties or other liabilities arising from such action. The Customer shall also provide all requested assistance to Whistl if Whistl chooses to challenge any such liability.
International pre-sorted Customer Guide / August 2014 / V1
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