FEATURE INSIGHT
good case study with First Reliance Bank, showing how the appraisal system worked both for employees and the organisation. They used SuccessFactors’s performance and goals solution to identify core competencies per role to allow managers to set goals and measure against them in a structured, disciplined setting. The organisation set annual reviews and goals, with monthly reviews of the goals and milestones. By using this method, the organisation gained insight into the employees’ perception of individual and group performance, including gaps in communications. This helped the organisation better track performance and improve their own communications to employees. So the system not only gave them the ability to accurately link pay to performance, it improved how they worked with their employees. Appraisals should not be a one-way process. Rich Wellins PhD and Linda Miller of DDI World insist that performance management should not be an annual or six-monthly exercise, but a daily activity/ conversation (http://goo.gl/qSqgY8).
Statistics show that organisations with effective performance management, with up-skilled managers who coach for development are fourteen times more likely to have high leadership strength, 1.8 times more likely to be in the top third of financial performers and have a 1 to 20 per cent increase in customer retention, revenue and engagement (sources: Global Leadership Forecast 2014|2015 (http://goo.gl/uFr9Yc) and Brandon Hall Group 2015).
SuccessFactors just one software company with offerings in performance management. If this is an area your organisation is looking to review, there are many consultancy firms that would come and help with your strategy; and many business universities and colleges offer courses to train in the necessary skills. Systems such as Appraisd, emPerform, Actus, Performance Analytics and Halogen Software are but a few systems available, with many companies such as SAP, Oracle, Workday and MHR offering integrated HRIS solutions. Companies such as Northgate Arinso have developed smooth integration between SuccessFactors and Workday so that you can utilise the best of breed talent management solutions with your human resource information system software seamlessly. In summary, talent management is a complex but vital part of an organisation’s strategy in an increasingly global, challenging and changing business world. Successfully implementing and running a talent management process can ensure your business is as ready for tomorrow as it can be. n
...a baseline for employees to improve performance
and be viewed as successful in the future
DDI World is just one of many organisations that can help in terms of organisational readiness, and
Counts towards CPD
This three day course is delivered via classroom learning by qualified tutors and consists of the following: Day one - introduction to PAYE and NICs provides a solid grounding in core payroll skills. Day two - introduction to statutory payments concentrates on the complex rules of SMP, SPP, SAP, SSP, ShPP and associated leave, and contains all recent legislative changes. Day three - essential additions to basic payroll is ideal for those wishing to understand the interaction between payroll and other internal and external bodies and deductions that can be taken from pay in addition to PAYE and NICs. This course is aimed at both new people who require an introduction to payroll, and those already working in the profession, who want to refresh their skills leading to improved knowledge and confidence within their role. Three day duration Certificate in Payroll Practice Training course
For full details or to book your place, please visit cipp.org.uk , email training@cipp.org.uk or call 0121 712 1063.
cipp.org.uk
| Professional in Payroll, Pensions and Reward | September 2016 | Issue 23 52
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