INTRODUCTION OUR PLANET OUR SUPPLY CHAIN OUR PEOPLE OUR COMMUNITY ABOUT THE REPORT
CEO’s Welcome Letter I am pleased to share this 2023 Sustainability Report, which o�ers a look at Parts Authority’s concerted e�orts to achieve business objectives while enhancing lives and preserving the planet we share. The news, data, updates and feature stories in this report give voice to our team’s progress in integrating environmental, social and governance (ESG) concepts into how we conduct business and interact with customers, suppliers, business partners and each other. Last year’s inaugural sustainability report described how Parts Authority serves as the heart of a sustainable community by supplying parts that enhance the e�ciency and longevity of millions of vehicles. This 2023 report delves more deeply into our expanded sustainability initiatives, metrics and reporting, and our newly formalized policies and procedures. In essence, this report reveals the composition of a responsible organization and how it drives innovation, teamwork and sustainability excellence. We’re publishing this report as we celebrate Parts Authority’s 50th anniversary. It’s a proud milestone for all team members who have contributed to the company’s business growth, cultural richness and passion for excellence over the years. At the core of our company’s success has been an intense focus on exceeding customers’ expectations, expanding team members’ opportunities, and driving positive change in the industry. We believe that our sustainability e�orts contribute to all three of these factors, and will continue to propel Parts Authority’s success in the years to come. Throughout this report you will �nd examples of Parts Authority's success in weaving sustainability themes into our business:
OUR PLANET Learn how we are saving energy, recycling and reusing materials, adopting planet-friendly packaging and advocating for “right to repair” legislation. OUR PEOPLE Learn how our labor, health, safety and other policies help us build a strong diverse team, and meet several of our women leaders.
OUR SUPPLY CHAIN See how we are engaging suppliers to enhance sustainable practices, and partnering with suppliers to conserve resources. OUR COMMUNITY Find out about our many sponsorships, volunteerism and leadership.
We hope that the following stories and themes resonate with you and bring our sustainability commitment to life.
Randy Buller President and CEO of Parts Authority
3 Sustainability Report 2023: The Composition of a Responsible Organization
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