Hearing Center of Long Island - November 2018

New Developments in Voice-to- Text Telephone Communication

How Voice-to-Text Software Can Benefit You and Your Conversations

can get a fully equipped telephone, have it installed, and use the service all at absolutely no cost to you. There is a cost for each minute of captions generated, but it is paid from a federally administered fund. Some voice-to-text caption phones can even be programmed to provide amplification of conversation that is customized based on the configuration of your hearing loss. At the Hearing Center of Long Island, we provide this programming as a courtesy at no charge. (Note: Federal law prohibits anyone but registered users with hearing loss from using these “internet protocol” captioning services.) If you have never had a hearing test or if you want to learn more about hearing solutions other than hearing aids — like caption phones — that may fit your needs and lifestyle, just call us at 516-872-8485 to set up a time to speak with a Hearing Center of Long Island audiologist or send a question to info@HearingCenterofLI.com. Ultum

As with most technology, scientists have been working to improve this. In the past, you would have to communicate what you were saying to the operator who would type it out for the listener. Now, software can translate words you say into text — called “captions” — for the listener to read on their display screen while they listen at the same time. The phone can still be used normally by people who do not have a hearing impairment, but it can work wonders for someone who does. Recent developments include apps that allow you to use this service from and iPad. In addition, telephones capable of using this voice-to-text translation now have added the ability to stream conversation via a wireless blue tooth connection directly to hearing aids, blue tooth enabled headphones or other blue tooth streamers. Fortunately, if you have your hearing loss certified by an audiologist, you

Telephones have been affecting the way people communicate since Alexander Graham Bell first said “Ahoy.” (Here’s a fun fact: “Ahoy” was the way Bell intended people to answer the phone.) From small rotary phones to cordless docks and cellular devices that can connect you to virtually anywhere in the world, the phone has become a necessary communication tool. Unfortunately for people with hearing loss, this tool can be cumbersome. Even with hearing aids, picking up on audio communication between the two devices can be difficult for some people. But solutions to this problem have also been evolving. By the mid-20th century the teletypewriter was invented, revolutionizing the way people with hearing loss could function in everyday life. For the first time, even people with no hearing at all effectively use technology to communicate using the telephone.

What Our Patients Are Saying

“We are quite satisfied!! The staff at Hearing Center of Long Island is very helpful, knowledgeable, and kind! Dr. Lorraine has the patience of a saint! She’s a gentle doctor who took care of me with kid gloves. In the midst of getting my hearing aids, I was hospitalized for a short time, and came home with oxygen. When I came back to the office, I explained the situation. Dr. Lorraine immediately changed my hearing aids to a different type that wouldn’t interfere with the oxygen hoses.

Now my family doesn’t mind visiting me, because I don’t set the TV volume so high. And they don’t have to shout anymore! I have to tell them to lower their voices now! I will highly recommend Hearing Center of Long Island to everyone and anyone who has concerns about hearing. That’s the way I feel. Thanks a million!”

-Charles Brown Oceanside, NY

Charles Brown Oceanside, NY

2 • We’re listening to you.

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