Ireland's Electrical Issue 109 July-Aug

L-R: Claire McCollum, host, Noel Harper, EJ Harper (sponsor), Jim Bruce and Robert Campbell, ROBUS, and Adrian Logan, host.

L-R: Claire McCollum, host, Noel Harper, EJ Harper (sponsor), Tony Boyle & Duncan Orr, Aico, and Adrian Logan, host.

WINNER: Manufacturer of the Year

HIGHLY COMMENDED: Manufacturer of the Year

AICO

ROBUS

KINDLY SPONSORED BY:

KINDLY SPONSORED BY:

EJ HARPER

EJ HARPER

Judges were impressed with Aico’s commitment to developing innovative new products, such as HomeLINK smart technology and Ei3030 multi-sensor alarms, and high level of customer support. The Ask Aico Northern Ireland Roadshow toured 12 locations, connecting directly with hundreds of stakeholders to educate and demonstrate its products. An impressive package of support services includes 32 Relationships Managers, an expert in-house technical support team and free Fire Industry Association-accredited training scheme. The scheme, Expert Installer, provides electrical contractors with all the information required to select, site, install and maintain Aico alarms to the highest quality. In 2024 alone, Aico answered 72,500 calls and 900 live chats, creating and solving 726 cases. The manufacturer also trained 11,702 Expert Installers and hosted 732 people at its headquarters for City & Guilds training. Celebrating its 35th year in business in 2025, Aico’s latest innovations include HomeLINK, which leverages cutting-edge smart home integration and analytics technologies to improve property environment health. Introduced in 2020, HomeLINK was updated in 2024 with a HomeLINK Case Management system allowing users to create cases and track progress for individual properties.

Electrical contractor-led design and an unwavering commitment to quality have positioned ROBUS as a lighting company trusted by wholesalers and contractors worldwide. In the Northern Ireland market for around 40 years, the company’s sales managers for the region, Jim Bruce and Robert Campbell, work closely with dozens of wholesalers across the domestic, commercial and industrial sectors. Part of the LED Group and the largest Irish lighting manufacturer worldwide, ROBUS aims to be its customers’ most-trusted LED lighting brand. An extensive lighting range covers exterior and interior applications spanning LED strips, downlights, surface fittings, commercial, industrial, outdoor, track and projectors, kitchen and furniture, bathroom, emergency and lamps. ROBUS’ 100,000sqft head office in Dublin serves as a distribution hub, visitors’ centre and base for lighting design services. The manufacturer also operates multiple global offices employing a team of 200 across 40 countries. A Deloitte Best Managed Company winner for nine consecutive years, ROBUS supports internal progression with an Attract, Develop and Retain strategy and mentorship programme. Its sales team support customers with over 4,000 calls per month, a WhatsApp service and MyROBUS app offering features such as a quote builder and energy-savings calculator.

T: +44 (0)1691 664 100 - E: enquiries@aico.co.uk www.aico.co.uk

T: +44 (0)800 973 220 (NI)/+353 (0)1 709 9000 (RoI) E: info@robus.com - www.robus.com

30 | IRELAND’S ELECTRICAL MAGAZINE

FOLLOW US ON:

www.elecmagazine.com

Made with FlippingBook - professional solution for displaying marketing and sales documents online