CUSTOMER SERVICE & WARRANTY
SHIPPING - LEAD TIMES
PURCHASE ORDERS BE SURE TO INCLUDE: 1. Quantity 2. SKU Number 3. Description 4. Pattern name and color choice 5. Color guide as needed for items 6. Price for each item Fōmcore accepts orders via: • Email: sales@fomcore. com • Contact your regional sales director Modification of orders must be submitted to Fōmcore in writing within 48 hours of initial sales order acknowledgment. In some cases, a change order fee may be charged if work is in progress or custom products are involved. TERMS Invoice terms for credit accounts are Net 30 days. Orders are invoiced on day of shipment. New customers and international customers are cash in advance.
All furniture is made to order. Shipping date is confirmed upon receipt of order. Every attempt will be made to meet that shipping date, however, it is subject to change without prior notification. Fōmcore reserves the right to discontinue products and change product specifications and prices. Fōmcore delivers to all 48 contiguous states. All orders delivering to other states and international locations are FOB Muskegon, MI 49442 and/or Pueblo, CO 81004.
WARRANTY
Product manufactured by Fōmcore is warranted to be free of defects in material and workmanship under normal use for the lifetime of the product, unless specifically noted otherwise in the table below. Product must be properly cared for, maintained, and in use by its original owner. This warranty is non-transferable, and damage/defects that occur in transit or by acts of negligence, abuse, abnormal usage, misuse, accidents, or alterations nullify the warranty. Conditions resulting from the normal aging and wear of textiles, filling materials, and finishes are excluded from this warranty. As Buyer’s sole remedy under this warranty, Fōmcore, at its option, will credit, repair, or replace damaged product at no charge to the original owner of record provided the replacement or return has previously been authorized by Fōmcore under terms of this warranty. It is expressly agreed that this remedy of repair, replacement, or credit, at Fōmcore’s option, is Buyer’s exclusive remedy under this warranty. This warranty is non-transferrable. In no event shall Fōmcore be liable for consequential damages.
PRODUCT
WARRANTY
Weather Resistant Series
Three (3) years from date of shipment from Fōmcore
Power Tower
One (1) year from date of shipment from Fōmcore
Integrated Power
Three (3) years from date of shipment from Fōmcore Five (5) years from date of shipment from Fōmcore
Height Adjustable Mechanisms
59 FŌMCORE PRG • WWW.FOMCORE.COm
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