Information
THE 5 PILLARS OF DIRECT CARE JOB QUALITY
QUALITY TRAINING • Training is accessible, affordable, and relevant to the job • Content covers a range of relational and technical skills associated with quality care • Competency-based, adult learner-centered instruction with relev nt to the job • Content covers a range of relational and ech ical skills associated with quality care opportunities for hands-on learning • Competency-based, adult learner-centered instruction with opportunities for hands-on learning • Programs a cou t for cultural, linguistic, and learning differences • Documentation and verification of • Programs account for cultural, linguistic, and learning differences • Documentation andverificationof program completion and/orcertification, with connections to employment • Training is accessible, affordable, and program completion and /or certification, with connections to employment
FAIR COMPENSATION • Living wage as a base wage • Access to full-time hours • Consistent scheduling and notice of scheduling changes • Employer- or union- sponsoredbenefitplans • Paid sick days and paid family and medical leave • Grief support and bereavement leave • Financial support and asset development programs • Access to merit, longevity, and other base pay increases • Living wage as a base wage • Access to full-time hours Consistent scheduling and notice of scheduling changes • Employer- or union-sponsored benefit plans • Paid sick days and paid family and medical leave • Gri f upport and bereavement leave • Financial support and asset development programs • Access to merit, longevity, and other base pay increases
QUALITY SUPERVISION & SUPPORT • Clear presentation of job requirements, responsibilities, workflows, and reporting structures • Consistent, accessible, and supportive supervision • Access to personal • Clear presentation of job requirements, responsibilities, workflows,andreporting structures • Consistent, accessible, and supportive supervision • Access to personal protective equipment and other supplies to ensure worker and client safety • Connection to peer protective equipment and other supplies to ensure worker and client safety • Connection to peer • Connection to mentors and peer support networks community-based organizations to address employment-related barriers mentors and peer sup rt ne works • Connection to community-based organizations to address employment- related barriers
RESPECT & RECOGNITION • Direct care workers reflectedinorganizational mission, values, and business plans • Diversity, equity, and inclusion formalized in organizational practices • Consistent feedback is given on work performance and retention is celebrated • Opportunities for direct careworkerstoinfluence organizational decisions • Clear communication about changes affecting workers, with opportunities for feedback • Direct care workers empowered to participate in care planning and coordination • Other staff trained to value direct care workers’ input and skills • Direct c re workers reflected i organizational missi n, values, and business plans • Diversity, equity, and inclusion formalized in organizational practices • Consistent fe dback is given on work performance and retention is celebrated • Opportunities for direct care workers to influe ce organizational decisions • Clear communication about changes affecting workers, with opportunities for feedback • Direct care workers empowered to participate in care planning and coordination • Other staff trained to value direct care workers’ input and skills
f t i job development programs for other health care and social service careers development programs for other health care and social service careers crosstraining wo kers and promoting from within • Connections to external training and REAL OPPORTUNITY • Employer-sponsored continuous learning available to build core and specialized direct care skills • Opportunities for promotion into advanced direct care roles with wage and title increases • Organizational commitment to cross- training workers and promoting from within • Connections to external training and job advanced direct care roles with wage and title in rea es • Organizational commitment to • Employer-spons r d continuous learning available to build core and specialized direct care skills • Opportunities for promotion into
400 East Fordham Road, 11th Floor, Bronx, New York 10458 • 718.402.7766 • PHInational.org
400 East Fordham Road, 11th Floor, Bronx, New York 10458 • 718.402.7766 • PHInational.org
April 2022, Never Too Late | Page 27
Pima Council on Aging
Made with FlippingBook - Online magazine maker