News from NCH&C this year
Primary Care Networks NCH&C is working closely with primary care and other community colleagues to deliver the NHS Long Term Plan commitments. One such project is the formation of Primary Care Networks (PCNs - groups of neighbouring practices typically covering 30–50,000 people). Practices will enter network contracts, alongside their existing contracts, which will include a single fund through which network resources will flow. PCNs will be expected to take a proactive approach to managing population health and from 2020/21, will assess the needs of their local population to identify people who would
benefit from targeted, proactive support. NCH&C has aligned its services with the PCNs, consulted on a new operational management structure for implementation in 2020/2021, and is working with PCNs on projects to enhance care. The changes agreed will allow NCH&C to ensure that the right people are in place to co-create the most effective ways of providing services to the people of Norfolk. As part of this, NCH&C is creating empowered and autonomous leaders who can make the right decisions at the right time, supported by a structure that provides them with immediate, accurate and timely information.
For the second consecutive year NCH&C was the best performing Community Trust in acting fairly with regards to career progression/ promotion regardless of any protected characteristics, as well as for how staff rate their level of pay and in regards to staff reporting errors. The staff engagement theme, has three sub-themes, one of these is motivation. For three years running now, NCH&C has been at or above average in all three of the questions that makes up this sub-theme. Nationally we are in the top five community trusts for staff recommending our Trust as a place to receive care, with 80% recommending. Click here to see the full results for NCH&C.
NCH&C ANNUAL SUMMARY 2019-20 7
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