Membership Retention & Engagement Toolkit

1 Year Email Example:

Subject: 1Year Anniversary | Ohio Chamber of Commerce

Good afternoon Member First Name, It is hard to believe but your organization has reached it's 1 year mark with the Ohio Chamber of Commerce.We have appreciated your support this last year and are looking forward to continuing our partnership with your organization. With your organization making it to it's 1 year mark with the Ohio Chamber, it is important to us to hear your thoughts on your experience and if there are ways that we may improve your experience with the Ohio Chamber of Commerce. If you would give us a few minutes of your time by clicking the link below to fill out our online survey relative to your benefits, we would greatly appreciate it.This survey will also offer the opportunity to request a meeting with our engagement department should you wish to have a discussion around renewal and benefits. Insert Link for Survey)

Thank you for your support and engagement. I look forward to hearing from you.

Thank you, Signature Line Not Renewing Email Example:

Subject: Sorry to SeeYou Go | Ohio Chamber of Commerce

Good afternoon Member First Name, I know your organization has made the decision not to renew at this time but know that we have appreciated your partnership. It is important to note that the following benefits will be deactivated at this time. Should you have questions or concerns, please let me know. (Exit Survey Link) Wishing your organization all the best and happy to be a resource should you need us in the future.

Thank you, Signature Line

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