Membership Retention & Engagement Toolkit

Survey Example Questions:

1. What is your role in the organization? 2. What are your goals for the company? 3. On a scale of 1-10, how would you rate your onboarding experience with the chamber? 4. What benefits are you using most? 5. What benefits should we add? 6. What would motivate you to use _ more? 7. On a scale of 1-10, how interested are you in our current education offerings? 8. What topics do you want to see covered? 9. How many events have you attended in your first year? 10. Do you feel we offer enough networking opportunities? 11. Are you interested in offsite meetings? 12. Do you participate on our committees, if so what are we doing well and what can we do better? 13. What would make this kind of commitment easier for you. 14. How do you prefer to stay updated about meeting times and dates? 15. On what platforms do you follow our organization? 16. What makes you happy to be a member? 17. What would you change? 18. Do you participate in our advocacy efforts? 19. What issues are most important to you? 20. How do you think these issues witll impact the local economy? 21. In year two of your membership, what do you wish to accomplish with the chamber? 22. Do you have colleagues who wish to receive our communications that are not at this time? Please use this time to provide their details.

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