Recovery Reader The November 2018
www.bridgefirmrecovery.com (269) 359-0814
FROM THE DESK OF Dan
Wishing all of you a great thanks for your support and business all these years. I am occasionally asked how we keep a great attitude with all that “negativity” relating to collections. The answer is perspective. We provide services that must be done to keep the financial balance positive. With our background checks, we help our clients, and their perspective tenants or employees find a good fit for everyone. Proper screening ensures the right tenants are in the right property at the right price. This makes for good tenants and good landlords who can enjoy good returns on investment and good tenant relationships. Recovery of outstanding receivables is what keeps your business growing and successful. We often consult on receivable management to keep “bad debt” at manageable levels. I have often consulted with new entrepreneurs who get so excited about the new business they are getting that they extend credit for their services, only to discover that some of those customers don’t pay anybody. Ouch! No need to be a victim; that’s why we are here. A little preventative screening
GRATITUDE IN THE WORKPLACE Should Be aYear-Round Initiative
Odds are that your company hosts some type of Thanksgiving festivity. Office potlucks are delicious and great for camaraderie, but there’s one element of the holiday that should be part of your company culture year-round: gratitude. “If we think about gratitude only once a year,” notes author David Horsager, “we overlook the immense power of practicing it daily, especially in a business context.” A study from the University of Warwick found that happier employees are 12 percent more productive. One of the easiest ways to put a smile on the faces of your team is to express your gratitude for them. It sounds simple, but it’s something far too many entrepreneurs, executives, and managers overlook. The holiday season is the perfect time of year to reflect on whether or not you’re saying thanks enough. Over the course of his career as CEO of Campbell Soup Company, Scott R. Conant wrote more than 30,000 notes to employees expressing gratitude and appreciation to them. “On the face of it, writing handwritten notes may seem like a waste of time,” Conant told Harvard Business Review. “But in my experience, they build goodwill and lead to higher productivity.” The number of studies that confirm Conant’s assumption are too numerous to list here, but there are a few that should raise the eyebrows of any business owner. A study from the University of Pennsylvania, for example, found that grateful leaders motivate their employees to be up to 50 percent more productive. Gratitude and acknowledgment have THE BENEFITS OF GRATITUDE
will bring you good business with clients who actually pay for your services.
Thank you all,
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