Caterham School Commercial Manager
1.0
ABOUT
This is a vital role in the School’s strategy to build a significant commercial revenue stream for the School through the letting of its facilities and other opportunities whilst balancing facility requirements for pupil activities. The post will directly manage the Assistant Commercial Manager (Sports) and through them our Academy Managers (currently Hockey, Netball and Swimming) in addition to Sports Centre staff. They will also work very closely with the Catering Manager and Facilities Manager to ensure delivery of the residential and non-residential lettings programme. The post will also take the lead in overseeing arrangements for major school events such as the annual fireworks display and summer ball.
2.0
THE ROLE
MAIN RESPONSIBILITIES • Development of an overall strategy for generating commercial income which complements the ethos of Caterham School. • Identification of opportunities for generating commercial income, ensuring a blend and balance of high quality activities. • Provide leadership to the Assistant Commercial Manager (Sports) to ensure that sporting opportunities are maximised as part of the overall commercial strategy and the successful and coordinated achievement of the goals of the sports academies and sports centre. • Provide a brief of requirements for relevant website updates, marketing material and advertisements which will be prepared by the marketing department and/or marketing agencies. • Strategic and proactive in initiating contact with potential customers. • Meeting with potential customers to show the facilities available. • Negotiate terms and ensure appropriate contracts are in place with all customers (in conjunction with the Bursar). • • Providing timely information to the finance department to enable production of invoices for lettings and ensuring payment is received (in conjunction with the Finance Bursar). • Ensure compliance with all safeguarding matters relevant to commercial activities. • Ensuring required facilities are prepared for customers and maintained as appropriate during residential stays. • Ensuring customers are welcomed to Caterham School and liaising with lettings customers during their booking to ensure high satisfaction and maximise repeat bookings. • Managing appropriate income and expenditure budgets and contributing to the annual budget process. • Liaison with the marketing department to maximise potential interest in Caterham School from those attending commercial events including prospective pupils. • Taking bookings from and supporting community groups wishing to use the School’s facilities as agreed with the Bursar. • Take the lead in organising significant School events including Fireworks Night, Parents Association Quiz Night (or similar) and the Summer Ball. • Take the lead in organising logistical support for Speech Day and school conferences. • Undertake the role of Designated Premises Supervisor for licensed events. • Compliance with legislative and regulatory requirements associated with the above responsibilities including those relating to health and safety such as risk assessments and Independent Schools Inspectorate (ISI) related compliance. • Attending meetings and School events as requested by the Bursar and deputising for the Bursar on all Commercial matters. • Undertaking any other reasonable tasks as requested by the Bursar.
2.0
THE ROLE
SKILLS AND EXPERIENCE • Previous experience in a similar role; the education sector would be an advantage but is not an essential requirement. • Collaborative and able to work effectively with multiple stakeholders with varied priorities and requirements. • Excellent understanding of customer service and the ability to deliver a customer-focused service at all times. • Able to demonstrate commercial acumen, diplomacy and negotiation skills. • An understanding of the importance of the academic requirements of an independent school and an abili- ty to balance these in relation to the needs of lettings. • Very high standards with an eye for detail. • Able to communicate assertively and persuasively both orally and in writing. • Ability to produce and interpret relevant financial information; including the preparation of effective budgets and monitoring income & expenditures against them. • Effective procurement and contract negotiating skills and experience. • Effective leadership skills; able to establish an appropriate and independent working relationship with a range of staff and third parties. • Proven management skills with experience of working with a diverse team and working to deadlines. • Appropriate IT skills including competency in Microsoft Office. QUALIFICATIONS • Relevant qualification which may include Hotel or Event Management, or similar. • Personal license holder (training available). • Evidence of continuing professional development or training in a relevant area CONDITIONS OF SERVICE Working hours are flexible 37.5 hours per week, Monday to Friday, in accordance with the needs of the role. Occasional Saturday, Sunday and evening work is required to meet the needs of School events and the lettings programme. Holiday entitlement is 5 weeks in addition to bank holidays which are taken during the pupil holidays. Meals are provided whilst on duty. Support staff are automatically enrolled in a stakeholder pension scheme with an upper employer’s contribution of 10%. Staff are eligible to use the School sports centre, pool and fitness suite for a nominal annual fee. CHILD PROTECTION The post-holder’s responsibility for promoting and safeguarding the welfare of children and young persons for whom s/he is responsible, or with whom s/he comes into contact, will be to adhere to and ensure compliance with the School’s child protection policies at all times. If in the course of carrying out the duties of the post the post-holder becomes aware of any actual or potential risks to the safety or welfare of children in the School s/he must report any concerns to the School’s Designated Safeguarding Lead.
3.0
THE SCHOOL
One of the top co-educational schools in the country. Caterham School is one of the leading co-educational HMC schools in the country. We are committed to providing an environment in which all pupils are challenged to be the best they can be and one in which pastoral care and wellbeing underpin academic, co-curricular and sporting excellence. The majority of our pupils are day pupils but we are also a thriving boarding community, which enriches the educational opportunity and experience for all. We believe in providing an education for life for all Caterhamians and we seek to ensure that the learning experience at our school blends the best of tradition with the exciting opportunities provided by new technology. Learning how to learn is a key facet of a Caterham education and is in our view an essential skill for life in the twenty-first century. We believe that a truly excellent school is about more than academic achievement alone: it is also about developing a passion for learning, a capacity for independent and critical thinking, self awareness and resilience, self confidence without arrogance and genuine interests that extend beyond the confines of the classroom. At Caterham School we focus on developing the whole person, aiming to ensure that each pupil leaves here ready for the challenges of life at university and beyond and understanding their responsibilities towards others. We want our pupils to leave Caterham well equipped to engage positively with a rapidly changing world as accomplished problem solvers and innovators, confident in their ability to lead and with a clear appreciation of and respect for the views and potential of others. In so doing we remain true to our founding Christian principles and values. All round the campus you will see signs of our confidence in the future with our modern Sports Centre and all-weather pitch, recently refurbished boarding accommodation, new assembly hall and theatre, and state of the art IT facilities. In 2008 we built a new North Wing to provide improved facilities for Sixth Form pupils and new facilities for the Health Centre. In 2013 we added two more science labs to bring the total to fifteen. All this situated on 200 acres in the beautiful, wooded Harestone Valley. Caterham School enjoys an enviable reputation for producing highly successful individual and team performances in a wide range of sports. Excellence is pursued wholeheartedly (with many pupils achieving county, national and international representative honours), but the aim is also to cater for every pupil, at his or her own level of ability and enthusiasm. The co-curricular programme is extensive and covers a wide range of activities including, but not limited to: music, drama, dance, Duke of Edinburgh’s Award, languages, circus club, science, outdoor puruits, go-karting, kit car club, chess and Warhammer.
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CCF HQ. Leathem Room, Prep Art Rooms, Prep Drama Room, Textiles Dept and School Shop. Old Caterhamians’ Terrace. Business Studies Dept. 3D Design Dept. Art Dept. Home Field. Prep School (Shirley Goss House). Titch Pitch (Prep School). Wildcats Adventurous and Outdoor Learning Area. Cricket Practice Nets. Football Pitch (Prep School). Sandy Ross Pavilion. Pre-Prep School.
Beech Hanger (Girls Boarding). Senior School Netball Courts. Sports Centre and Swimming Pool. Astroturf All Weather Pitch. Beeches Field. Senior School Entrance and Reception. Senior School Main Building and Boys Boarding Houses. Sixth Form Centre and Health Centre. Refectory and Science Laboratories. Maggs Library and Resources Centre. Humphreys Hall, Performing Arts Centre and the Orchard Open Air Theatre. Eothen Building (Main Teaching Block). Hillside House (EAL Dept). Rudd Hall.
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4.0
PACKAGE & BENEFITS
A salary of £45,000. Working hours are flexible 37.5hours per week, Monday to Friday, in accordance with the needs of the role. Occasional Saturday and evening work is required to meet the needs of School events and the lettings programme with time taken in lieu. Benefits We pride ourselves on the best support and care for our academic and bursarial staff – a school is only as strong as those working within it. As such, our staff enjoy a range of benefits and enjoy the strong sense of All staff have access to generous professional development training as part of the School’s performance management process. The focus at Caterham School is on encouraging and supporting individuals to continue to grow their skills to provide the finest teaching and learning for our students. Counselling and Legal Advice Service A free, confidential 24 hour telephone service available 365 days per year. Fee Remission Discount available on school fees. Please contact the HR department for full terms and conditions. Pension Scheme Teachers Pension Agency Scheme/ Legal and General Stakeholder scheme with an employer’s contribution of up to 10% as appropriate. Subsidised Sports Centre Membership Subsided Membership to Caterham School’s Sports Centre with extensive fitness suite, 25 metre indoor pool, sports hall and programme of fitness classes. Free meals whilst on duty Includes breakfast, lunch and dinner during term time, and where available during the school holidays. community that pervades the School. Continuous Professional Development
CONTACT
To Apply Please email a CV and covering letter to our retained advisors Hayley Mintern or Michael Hewlett. Michael Hewlett Hayley Mintern 020 8892 0115 020 8892 0115 07972 579938 07530 680184 michael.hewlett@mrgpeople.co.uk Closing date for applications is Thursday 10th January. www.mrgpeople.co.uk
hayley.mintern@mrgpeople.co.uk
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