22 | Our Five-Year Plan
Colleagues
What we’ll do… We believe our people are our greatest asset, and that engaged, motivated and skilled colleagues are essential to a successful business and excellent customer service. Our goal is to be an employer of choice, attracting and retaining the best talent, and providing our employees with an open, honest and collaborative work environment. We’re committed to creating an inclusive culture that respects and celebrates our differences, empowering colleagues to bring their best and whole selves to work. We support and invest in learning and development, encouraging positive challenge to overcome barriers, improve performance and efficiency, driving results and ensuring our services provide value for money. We’ll continue to promote opportunities for apprenticeships and under-represented groups, including our own customers, striving for an equitable workforce that reflects the communities we serve. Our workforce’s physical and mental wellbeing is key, and we’ll explore innovative ways to support this and help our people reach their full potential.
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