Our Five-Year Plan: 2025–2030

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5. Value for money What we’ll do… We’ll embed a value for money culture across the organisation, with service efficiency and effectiveness at the heart of our decision-making. Our Value for Money Strategy will support and align with our corporate objectives, with clear and measurable targets to monitor success. We’ll ensure we provide excellent value for money for customers, colleagues and stakeholders, and will be transparent in communicating how we measure our success. 6. Governance & Viability What we’ll do… We’ll adhere to all regulatory and sector standards through excellent organisational governance, supported by robust performance and risk management frameworks. We’ll provide Board members with the business insight needed for effective leadership and decision-making. Strong financial management will ensure the business remains viable, successful and capable of providing the best possible service to our customers.

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