“The best compliance process is one that doesn’t feel like an extra task,” says Sean Landsberg, CEO of AppWork. “When inspections, photo documentation, and follow-up tasks are built into your everyday make-ready workflow, compliance becomes a byproduct of good operations.”
AB 2801 Compliance—Made Practical Here’s how operators can turn AB 2801 compliance into a repeatable, streamlined process using a tech- forward approach: 1. Integrate Inspections into Make-Ready. Schedule inspections automatically when a resident gives notice. Use mobile tools to complete condition reports, add notes, and take timestamped photos on-site. Link inspection findings directly to work orders. 2. Automate Itemized Statements. Generate professional-grade, detailed statements with embedded photos. Deliver documents digitally, within the 21-day requirement, directly to residents. 3. Store and Secure Documentation. Maintain a digital record of inspection reports, photos, and statements for audit or dispute resolution. Ensure data is centralized, accessible, and backed up securely. 4. Keep Everyone on the Same Page. Use internal dashboards to track progress across units and properties. Set up alerts for approaching deadlines or missed inspections. Facilitate real-time collaboration between leasing teams, maintenance staff, and vendors.
Tips for Operators Navigating AB 2801 Standardize Your Processes: Use templates and checklists for move-in and move-out inspections.
Train Staff Thoroughly: Make sure maintenance and leasing teams are aligned on expectations and timelines.
Be Transparent with Residents: Set expectations upfront about how inspections work and what they can expect at move-out. Start Now: Don’t wait for enforcement to begin. Build compliance into your current workflows while things are calm.
Compliance can be a burden or a boost. With AB 2801, California operators have a chance to do more than meet the bare minimum. They can build stronger processes, create more consistent resident experiences, and position themselves as fair, trustworthy housing providers. The key isn’t just better documentation it’s building that documentation into the rhythm of daily operations. Maintenance platforms like AppWork can help automate the heavy lifting, but the real magic comes when teams adopt the mindset that compliance is just another word for doing things right. As the sun sets on paper-based inspections and last-minute scramble emails, one thing is clear: AB 2801 is here, and it’s not just a regulatory challenge, it’s a leadership opportunity.
6
Made with FlippingBook Digital Publishing Software