12050722 Licensing & Investigations Training Book

11/28/22

Selecting a Provider Checklist

q Are you a member of PBSA? q Are you an Accredited Consumer Reporting Agency? q Are you FCRA Certified? q What is your turnaround time, by product? q How long is your agreement for? q Can I use other providers? q Can I get a copy of an invoice? q What fees are not included on my proposal? q Do you Offshore or have staff outside the US? q May I contact a former Customer? q When checking references: q How many attempts do you make? q Over what period of time? q During what hours of the day? q What is your success rate?

q Do you conduct “live” criminal searches? q Do you conduct additional research on “hits” with no disposition? q Do you charge for additional research? q What products offered have additional fees? q What are those fees? q Does a “Packaged Price” include fees? q Do you use data extraction technology? q If yes, what is your search criteria? q How is a Federal Criminal Search conducted? q Please provide a list of comparable references. q Do you provide Pre and Post-Adverse Action letters? q Do you provide a Disclosure and Authorization? q Do you provide a copy of the Summary of Rights? q What happens if an applicant disputes a report finding? q How do you stay on top of the changing legislative climate?

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Deceptive Marketing

XXXXX has invested heavily in the development of our Affiliate Partnerships. We believe in building a team. And we value the power of relationships. We interface with some of the most popular Applicant Tracking Systems in the business today. These software service providers can integrate with our system and can be customized to integrate directly with your systems as well.

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