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Eoin Moore, Branch Manager Trade Electric Kilkenny.
KILKENNY
PROUD TO BE PART OF A 100% IRISH-OWNED COMPANY... Servicewith a personal touch
T he ability to remain competitive while also delivering great customer service is a huge advantage to any company and is very much evident at the Kilkenny Trade Electric branch. “We are a very well established branch,” said Branch Manager, Eoin Moore, “and our success comes down to a number of factors such as our large and varied product range, town centre location and great delivery service. Our product range features all the leading industry brands, and offers top quality at exceptional value for money. “But without a doubt, it’s our team of highly experienced staff members on the trade counter that makes the biggest difference. We are on first name terms with our customers and take the time to assist each one to ensure they leave with the right product for the job.” The branch’s large product inventory backs up that ability, but should there be an item not in stock the team are quick to source and deliver it as soon as possible. Trade Electric Group is a family
business and this is reflected in how they care for each and every customer who comes through the door, big or small. It’s that “personal touch” service that only a family business can offer. A large lighting showroom attached to the trade counter has also resulted in increased retail footfall and a much more attractive offering for all customers, whether they be electrical contractors, builders or the general public. All six members of staff undergo ongoing comprehensive training on products stocked at the branch and so are well-equipped to deal with even the most complicated customer request. Customer service is high on the agenda, with every effort made to ensure all queries are answered satisfactorily. Widely recognised as one of the country’s leading electrical and lighting distributors, Trade Electric offers high quality electrical and lighting products and services throughout the Mid West and South East of Ireland. While continuing to provide a first class service and an extensive range of products, Trade Electric remains an independent company.
A 15-year veteran at the Kilkenny branch, Eoin is proud to belong to the Trade Electric Group family. He said, “It’s great to be a part of a successful, Irish-owned business. A company that is so well regarded within our industry.”
TRADE ELECTRIC KILKENNY New Street, Kilkenny T: +353 (0)56 7762498 E: kilkenny@trade-electric.ie www.trade-electric.ie Opening hours Mon to Fri 8am – 5.30pm Sat 9 – 1pm
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