INDUSTRY-LEADING HOSPITALITY CHALLENGE CONTINUES...
OFFERING YOU AN OPPORTUNITY TO WIN A $250 CHECK!
Share examples of how our team delivers (or could deliver) industry-leading hospitality, as outlined in our Mission Statement.
Submit your example in one of two ways:
On your phone? Email bdaley@frenchmanscreek.com On your computer/printed flyer? Scan the QR code to submit via form. Mr. Tucker will review submissions, and those selected to be shared more widely will be eligible for a $250 taxable check.
INDUSTRY-LEADING HOSPITALITY CHALLENGE EXAMPLES
MERCY MATHEBULA
“WE ALWAYS GO ABOVE AND BEYOND TO ASSIST OLDER MEMBERS WITH MOBILITY ISSUES WHO HAVE DIFFICULTY SERVING THEMSELVES FROM THE BUFFET. WE ASK THEM ABOUT THEIR PREFERENCES AND THEN PREPARE A PLATE FOR THEM SO THEY CAN ENJOY THE SAME GREAT DINING EXPERIENCE AS EVERYONE ELSE.” “WHEN A MEMBER EXPRESSES DISAPPOINTMENT THAT AN ITEM FORMERLY OFFERED NO LONGER APPEARS ON THE MENU, THE CHEF WILL MAKE EVERY ATTEMPT TO PREPARE THE MEAL THEY ARE REQUESTING, PROVIDED WE HAVE THE REQUIRED INGREDIENTS AVAILABLE. WE ALWAYS DO OUR BEST TO MAKE THINGS POSSIBLE FOR MEMBERS.” “WE COLLECT THEIR PARKING VALET TICKET AS SOON AS THEY FINISH THEIR MEAL AND DELIVER IT TO THE VALETS TO ENSURE THEIR WAIT IN THE PORTE COCHERE FOR THEIR CAR IS ALWAYS A SHORT ONE.” “WE KEEP AN EYE ON MEMBERS’ ALCOHOL CONSUMPTION SO THAT IF THERE IS ANY QUESTION ABOUT WHETHER THEY SHOULD BE DRIVING THEMSELVES HOME, A MANAGER CAN TAKE THEM HOME INSTEAD TO ENSURE THEIR SAFETY.”
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