Executive Summary Diabetes is more prevalent than ever among people from all backgrounds and circumstances. With the rising burdens of disease clashing with shrinking access to traditional healthcare resources, people with diabetes need innovative options for getting the proactive, holistic, person-centered care they need to thrive. To discover more about how people living with diabetes view their current care and what they want from the future, CCS collaborated with independent market research firm PureSpectrum to survey more than 1,500 individuals living with the condition who have been prescribed either a Continuous Glucose Monitor or Insulin Pump in the United States.
The findings revealed the following major themes:
GLP-1 therapy is highly sought after but may not be fully understood
People with diabetes tend to view GLP-1 weight loss drugs (GLP-1s), such as Ozempic, as an all-in-one solution for their metabolic health, with 57% of individuals stating that they think GLP-1 weight loss drugs alone may be a silver bullet for helping achieve their health goals. However, these results indicate people living with diabetes may not be fully aware of how these medications need to be integrated into a holistic care plan to best manage metabolic health. Half of people with diabetes only see their doctor three times a year or fewer, which may contribute to the fact that more than a third of respondents (36%) felt they did not have enough information when first diagnosed with their condition. People with diabetes largely feel that they aren’t getting the clinical support and engagement they know is necessary to improve their health. A majority (94%) believe that suppliers are a critical member of the care team and would like more active engagement with supply companies, including education and coaching. These findings indicate that survey respondents are eager to engage with different members of the care continuum — including medical suppliers — to get the support they need to stay healthy and successfully manage their chronic disease.
Lapses in clinician communication leave people with diabetes feeling isolated and unsure
Healthcare consumers living with diabetes are open to innovative relationships to augment care
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