CCS Consumer Insights Report

Key takeaways

FOR PROVIDERS

With over half of people with diabetes (57%) hoping to rely on GLP-1s alone for improving their metabolic and cardiovascular health, primary care providers and specialists alike will need to focus on offering education on the role of these medications as part of a holistic care plan that includes sustainable lifestyle changes and personal medical devices to monitor key diabetes-related metrics. To supplement their bandwidth for these conversations and ensure that coaching occurs between infrequent office visits, providers can leverage trusted and established relationships with healthcare ecosystem partners — such as device suppliers — to provide education, support, and coaching.

FOR HEALTH PLANS

The large number of respondents who believe more healthcare stakeholders should be involved in their care (71%) confirms that health plans are on the right track with their strategy of partnering across the industry to expand their services and offerings. Integrating diabetes supply companies into these partnerships could be particularly effective for augmenting existing coaching and educational resources, especially with the significant number of participants (86%) who have expressed a preference for stronger relationships with these entities.

FOR CONSUMERS AND CAREGIVERS

Diabetes care is becoming more proactive, personalized, and comprehensive as new relationships are formed between healthcare stakeholders. However, consumers and caregivers can only maximize the benefits of these arrangements if they truly engage in the coaching and education offered by trusted sources. Being open to receiving support from entities like medical supply companies — and actively advocating for more of these options with providers and health plans — will be essential for architecting an innovative, accessible, and effective diabetes management ecosystem.

© 2024 CCS Medical

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