CHAPTER 8: ETHICAL BUSINESS PRACTICES AND ISSUES
RECEIPTS
Must be issued if requested (to anyone who in whole or part is paying for the treatment). • R.E.M.T. must keep a copy of the receipt • A blank receipt must NEVER be issued • Must be signed by the therapist providing treatment and given to the client
All receipts must contain the following:
• Indication that charges are for Massage Therapy Treatment • Date, duration of treatment given • Fee charged/received • R.E.M.T.'s name, designation and registration number
Billing for a missed appointment is allowable BUT receipt must indicate that charges are for a MISSED appointment.
FAILURE TO DO ANY OF THE ABOVE, IS GROUNDS FOR MISCONDUCT and may result in misconduct charges/hearing.
BARTER/CASH PAYMENT
BARTER is NOT allowable (illegal in Ontario unless you claim it and pay proper taxes). CASH (cash, cheque, credit cards) fee charged must be reasonable, not excessive.
TRUTHFUL REPORTING
All information in records, files, reports must NOT be falsified or misleading in any manner. Do not sign any document that you know contains false or misleading statements/information.
NON-EXPLOITATION
It is considered unethical to treat a client if you feel the client would derive NO benefit from treatment (if treatment is only for the financial/emotional benefit of the R.E.M.T.).
CLAIMS
Do not make any claims, provide service, or behave in a manner which is unsafe, unproven, untested, unfair or untrue.
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