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APRIL 2018

What’s New for 2018 Are you aware of the enhancements WGAT made to your health plan for 2018? As of January, WGAT is now offering the following benefits:

Now Integrating Lab Services WGAT's telemedicine program, Doctor on Demand, is now filling requests for lab work. The result is a more seamless, paperless experience for WGAT participants and their covered dependents. To offer the lab services, Doctor on Demand has partnered with two top national laboratories, LabCorp and Quest Diagnostics, which have a combined network of 4,000 service centers nationwide. You can visit any service center within the LabCorp, Quest Diagnostic, Blue Cross Blue Shield or Firsthealth networks. By integrating the lab experience electronically, Doctor on Demand gives doctors direct access to a large array of tests without having to go through separate lab provider platforms, and they can review the results with their patients online. Any lab work requested by a Doctor on

Medication Responsiveness Testing

$399 * Value

If you are a participant in the care management program, you can now receive a free Medication Responsiveness Test. This test will help determine which medications are right for you and which ones should be avoided based on your unique genetic composition. To receive your complimentary test (valued at $399), please call your nurse care manager or the PHM nurse line at (844) 230-1121. Your designated nurse care manager will help you obtain the necessary authorization from your doctor, which is required to receive the medication responsiveness test.


Chronic Pain

Employees diagnosed with chronic pain or depression are now eligible to participate in WGAT’s care management program, administered by its affiliated company Pinnacle Health Management. As a participant, you can receive support, resources and guidance to help you manage your chronic condition. At this time, pain management and depression do not qualify for discounts to medication co- pays. To enroll in the care management program or to learnmore, you can email Coaching@PinnacleHealthManagement.com or call (844) 230-1121. New at Oxnard Cedar Center If you or your covered dependents live or work near the Oxnard Cedar Health and Wellness Center, you can participate in a new telemedicine program available to participants with specialty conditions who cannot be treated by a primary care physician. The Oxnard Center will provide a separate room for participants to meet via a live video chat with a specialty provider, along with the guidance of a Cedar medical professional. The private room is also available to use for a Doctor on Demand video visit with a behavioral health provider such as a psychologist or psychiatrist.

*Free Rxight® Medication Responsiveness Test for all care management participants - retail value of $399.99

Demand provider would fall under your diagnostic benefit; the lab submits the claim and WGAT processes the benefit. If you have a question regarding the new lab program or a current lab order, please contact Doctor on Demand at (800) 997-6196.

APRIL 2018 –WG AT Your Service


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