Sandler Training - September 2018

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the people they’re coaching don’t have any internal drive. Just as I didn’t want to learn the piano, many clients don’t want to work on their weaknesses.

ACCOUNTABILITY

I remember a great movie that came out a while back called “Coach Carter.” Samuel L. Jackson played a basketball coach who wasn’t your typical rah-rah-rah yes man. He challenged his players and held them accountable to the standards he set forth. Coaching is just as much about accountability as it is education. You can teach all the life-altering concepts in the world, but if your “players” aren’t pushed outside their comfort zones, they’ll never get better. If there’s no holding those you coach to a standard of excellence, then there’s no growth. I know what you’re thinking: “I have to make it fun, but also hold them to a standard? Aren’t those opposing ideas?” In short, yes they are. But that’s why a coach has to be multifaceted. You have to know when to motivate and when to make it fun — or sometimes, how to do both simultaneously. Coaches have information to pass on, but to impart that knowledge, they have to make a connection. But how do you make that connection? You have to foster internal motivation and help it spread like wildfire. Everyone cultivates that DICHOTOMY

motivation differently, but a good coach also needs accountability, encouragement, and fun.

KNOWLEDGE VS. WISDOM

Helping your constituents develop knowledge and understanding is a significant pillar of being a great coach. But knowledge is only half the battle. You can have a fundamental understanding of multiple concepts, but wisdom is knowing which knowledge to act on. Without the ability to make proper decisions, knowledge is about as useful as a Christmas tree in August. Next month, we’ll discuss “learned helplessness” and what makes a successful coach. In the meantime, if you have more questions on how our methods help businesses achieve their goals, reach out to us today. –Jim Stephens

HOW BATMAN CAN HELP YOU BETTER UNDERSTAND YOUR COWORKERS ‘IT’S NOT WHO YOU ARE UNDERNEATH. IT’S WHAT YOU DO THAT DEFINES YOU’

When “Batman Begins” came out in 2005, it shattered the notion of what a superhero movie could be. The caped crusader’s tale is told with viciously dark undertones to provide a completely unique take on what a hero is. For all of its cinematic breakthroughs, there is one line of dialogue that addresses something many of us struggle with in our professional lives.

of who he is to the one person he wants to know his actual identity, Bruce attempts to backtrack. “All of this, it’s not me. Inside, I am more.” Rachel responds with, “It’s not who you are underneath. It’s what you do that defines you.” But does it? At Sandler Training, we disagree with this notion. Who you are is different than what you do for

As our work relationships grow, we tend to see our coworkers as the roles they play rather than the people they are. In some cases, each part of what they do in their job represents their qualities as an individual, but that delineation couldn’t be further from the truth. If we define our coworkers by their actions, we limit the value they can provide in our lives. It’s almost as if our relationships are reduced to trackable data measured by KPIs. We abide by our own platinum version of the golden rule here at Sandler: Treat others the way they would treat themselves if they were you. If you want to learn more about how to change your relationships with coworkers, reach out to us today. Our team specializes in creating effective internal communication strategies that foster meaningful connections and keep morale high.

Bruce Wayne has just finished swimming in a $10,000 suit with two supermodels in a hotel lobby he bought with a blank check. As he walks out to his two- seater car with three

a living, and it’s critical for your success to separate the two. Regardless of whether you’re a father, mother, owner, or employee, your actions don’t define your self- worth. This is evident in our work as professionals and how we see our coworkers.

passengers, he runs into Rachel Dawes. Caught trying to perpetuate a facade

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