Person Specification
Job Title:
Deputy Residence Manager
Specialist Knowledge/ Qualifications
• Educated to degree level or equivalent standard. • Has relevant knowledge and experience in a similar role at a similar level. • Experience of working in a customer services setting or in the hospitality industry. • Communicates effectively orally, in writing and/or using visual media. • Supervises and motivates individuals or a team effectively, setting clear objectives to manage performance.
Relevant Experience
Communication Skills
Leadership and Management
Planning and Managing Resources
• Plans, prioritises and organises work to achieve objectives on time.
Teamwork
• Works collaboratively in a team and where appropriate across or with different professional groups.
Student Experience or Customer Service Creativity, Innovation and Problem Solving
• Provides a positive and responsive student or customer service.
• Uses initiative or creativity to resolve problems.
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