TECH SUPPORT SHARPLIGHT TOTAL When you choose SharpLight, your business is always in good hands. We understand that encountering technical issues during a busy work day can be frustrating, this is why minimal downtime is our goal. In order to achieve this, we offer a 24-hour customer support line as well as rapid turnaround time for any technical repairs . We also offer a variety of warranty packages, designed for your convenience. From Pay as You Go, to complete Bumper to Bumper coverage, the choice is yours. Experience 24-hour support when and where you need it!
FINANCE
Service Engineers
Phone Support
Texting Support
Email Support
SharpLight offers a variety of finance options suited for individual business needs and credits. We extend to our partners flexible terms, deferred payment options, and competitive interest rates (*subject to approval). Do you already own an existing device that you want to replace with a SharpLight system? Regardless of what aesthetic device you own, SharpLight guarantees maximum repurchase value. Furthermore, SharpLight offers the most competitive upgrade program in the industry, enabling you to upgrade your device within the first 6 months with 0% depreciation (see below for breakdown).
FULL COVERAGE
BASIC COVERAGE
NO COVERAGE
Bumper to Bumper Warranty
Pay Per Service
Regular Maintenance
0-6 Months
0% Depreciation
Stay worry-free with our customized finance solutions
6-12 Months
15% Depreciation
Hardware & Components (Under $1,000) Regular Maintenance Technical Phone Support 3x Power Supply Test X-Generator Test Ongoing Clinical Support MySharpLight (Online Portal) Access
All Hardware & Components Regular Maintenance Technical Phone Support 3x Power Supply Test X-Generator Test Ongoing Clinical Support MySharpLight (Online Portal) Access Refresher Training Loaner Program Software Upgrades Marketing Support Access to Exclusive Exhibitions Access to Exclusive Webinars & Lunch and Learns Social Media and SEO Training Open House Support
No Hardware Coverage No System Maintenance
No Access to Technical Support No Access to Clinical Support No Access to Marketing Support No Refresher Training No Loaner Program System Diagnostics (not inclusive of spare parts)
12-24 Months
30% Depreciation
24-36 Months
45% Depreciation
36+ Months
50% Depreciation
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