Tasmanian Hospitality Review - April/ May 2023

single origin coffee, and people didn’t really want to go for it. So we just made it the default for black coffee. Then all of a sudden they’re saying, ‘oh, this one tastes different to last week’ and it started to get the dialogue happening. “It’s been an interesting journey and the challenge for us has been to stay relevant, to stay progressive and not be like, ‘Villino are those guys that used to be good back in the day’. We’ve tried to continue to be at the front of the wave. This new site is going to be a really great boost for keeping us on the map. For people to actually come in now and just see what it is we do and peek behind the scenes is great.

“The key thing for us is to try and feel very local still, which we are, we’re 100 per cent locally owned, it’s just Melissa and I, there’s no other investors. Also a huge shout out to our team, it’s not just my story, there’s people in our business that have been with us for more than 10 years. “That’s something I’m super proud of, that we have people that stay with us for a long time. This really helps the business because you have that depth of knowledge, but it also reaffirms for me that it’s a nice place to be and then we continue to create opportunities and careers for people.”

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