General Manager’s Corner
ALOHA OCC ‘OHANA, It is hard to believe that by the time you are reading this, the holidays will be in full swing here at the Outrigger Canoe Club!
us well for decades to come. The landscape around the Club has been transformed, thanks to renowned landscape architect Loriann Gordon, bringing the grounds back to their original beauty. And with a refreshed Logo Shop and Board Room, we have taken big steps to improve the overall operations and member experience. Despite these challenges, I am proud to say that the Club continued to run efficiently. Through thoughtful management and planning, we have been able to maintain high standards and deliver the experience our members expect. I am pleased to report that even with these obstacles, we are on track to end the year in a positive cashflow position. This is a testament to the resilience of our Club and the strength of our membership. In short, this year was a huge win for OCC. We have made significant improvements and investments to set us up for continued success, and I could not be more excited about what is ahead. I am incredibly thankful to be part of such an amazing Club. Mahalo for your continued support and on behalf of the entire Outrigger Operations Team, we wish you and your families a wonderful holiday season!
As I look back on the year, I am incredibly grateful for our membership and your unwavering support of the
many projects we have taken on. Together, we have navigated a year filled with both challenges and accomplishments, and your enthusiasm and understanding has made all the difference.
I would also like to extend my heartfelt thanks to our Board of Directors. Their forward-thinking leadership has been vital in helping us manage the year’s challenges while continuing to elevate the Club. It is an honor to work with such a dedicated group who are committed to improving the member experience while supporting the day-to-day operations. I am equally grateful for the nearly 150 dedicated employees I get to work alongside each day. Their hard work and commitment to excellence have been truly inspiring, especially during such a challenging year. They push me to do my best, and we strive to make the Club a welcoming and comfortable place for everyone. This year has certainly been marked by change, particularly with the parking garage renovation project. We experienced impacts across the board— from the reduction of member and guest parking and the need for contraflow in the garage to the loss of OC-1 storage and limited access to the volleyball courts. While the challenges were real, they also brought a lot of “new” positives to the Club. We now have a beautifully renovated parking garage that will serve
Warm regards,
Tyler Roukema, General Manager, Chief Operating Officer
6 AMA | NOVEMBER / DECEMBER 2024
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