MAMBOURIN ENTERPRISES LTD
Our people are happy and feel well-trained and supported. People and Culture
Another year of investment in our people has seen a significant boost in confidence to support our participants with complex needs. Mambourin’s aim is to be a leader in training and education in the sector. How do we know our staff are happy? Well we ask, not once but twice a year. We undertake two staff culture surveys a year, each capturing slightly different aspects of the working environment and our employees’ sentiments. The survey results, which are benchmarked against the sector, tell us what we are doing right and where we need to improve. The benchmarking tells us that our people are happier than most across the sector. • Mambourin excels in supporting employees • Employees appreciate Mambourin’s commitment to employee wellbeing. What our employees say we do well: • supportive atmosphere • strong emphasis on teamwork and collaboration • Mambourin treats everyone with respect. Top 3 key positive feedback from 2025 survey: • 97.4% of our employees feel their job is meaningful and they are making a difference in people’s lives. • 94.1% of our employees feel they get the education and training they need to do their job well. • 91.1% of our employees feel safe at work. with training, fostering a supportive environment, and creating a sense of community among employees.
Staff survey: top 3 key positive feedback results 2025
98.0% 97.0% 96.0% 95.0% 94.0% 93.0% 92.0% 91.0% 90.0% 89.0% 88.0% 87.0%
job is meaningful and they are making a difference in people's lives. Our employees feel they get the education and training they need to do their job well. eel their Our employees feel
Our employees feel safe at work.
2025 Annual Disability Worker Awards Mambourin was delighted to again partner with the Rotary Club of Footscray to present the 2025 Annual Disability Worker Awards. Mambourin had three outstanding categories and recipients: 1. Most Outstanding Disability Support Worker of the Year Award (minimum one to two years’ service to the sector) Shivani Gupta – Disability Support Worker Melton Hub - two years’ service 2. Most Outstanding Disability Support Worker of the Year Award (minimum five years’ service to the sector) Christian Malaca - Disability Support Worker Sunshine Hub – five years’ service Technology In late 2023, we made the decision to invest in a human resource information system to better manage the end-to-end people process and ensure we meet all our obligations to our people and the NDIS compliance standards. This year saw the embedding of the system into operations, most notably in the online learning and appraisal modules.
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