Mambourin_2024-25 Annual Report

ANNUAL REPORT : 2024/2025

Repositioning This year, Mambourin’s IT manager

Engagement Building on the success of our more tech- enabled programming, the gaming initiative was significantly expanded this year. It is now available across all day service hubs with a mix of Xbox Series X consoles, Nintendo Switches, Quest VR headsets and dedicated gaming PCs. The program offers inclusive and accessible experiences tailored to a wide range of interests and abilities. This year we hosted our first Inter-hub Mario Kart Tournament, a standout event that brought participants from different hubs together, promoting connection, inclusion and a bit of fun competition. Melton claimed the inaugural victory and plans are already in motion to make this a recurring event. The ICT team will continue to explore emerging technologies that increase program quality, collaboration, and bring our community together through digital experiences. Investment Approximately $170,000 was invested into ICT infrastructure this year. Highlights included upgrading our firewall infrastructure to improve cyber resilience, which remains a core priority. Training and simulations continued across the entire organisation from the top down.

undertook a large project to review current network and infrastructure capabilities to develop a new three-year Digital Strategy. The strategy is structured around six pillars: systems, data integrity and capture, cyber security, infrastructure, digital records, and AI. This strategy, backed by a three-year roadmap, ensures information and communications technology (ICT) is well aligned to cyber security, service delivery and continuous improvement.

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