ANNUAL REPORT : 2024/2025
We have been supporting people with a disability for almost 50 years with the purpose of connecting people to every opportunity and supporting them to get what they want out of life.
Mambourin Strategic Priorities 2024-2026
Lived Experience Advisory Group The Lived Experience Advisory Group (LEAG) was established in October 2024 to better capture the voice of Mambourin participants. The role of the (LEAG) is to provide the Board and management with feedback and input into strategy and operations that directly relate to and influence the experience had by Mambourin participants.
Feedback was provided on the following topics: • programs and services – current and new initiatives • policy statements and procedures • communication channels • events and activities.
OBJECTIVES:
Quality services for our participants
• Mambourin is known as a best-practice provider. • The Mambourin brand equates to quality. • Our participants rate our service highly We provide a mix of individual, group and employment services.
We strive for service excellence
A fulfilling and friendly participant experience
OBJECTIVES:
• Participants want to come to Mambourin. • Participants rate their experience highly and describe it as family and friends. • We focus on supporting participants to achieve their goals.
We put the person first
A rewarding experience for our people
OBJECTIVES:
• People want to work at Mambourin. • We invest in the wellbeing, personal and professional development, and engagement of our people.
Our people are the heart of Mambourin
Continuous improvement and sustainability
OBJECTIVES:
• We have the basics right. • We build strategic partnerships with the community. • Our investment plans are paced and focused on a sustainable future.
We plan and invest for the future
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