BICSI Management Chief Executive Officer —John H. Daniels, CNM, FACHE, FHIMSS, CPHIMS; jdaniels@bicsi.org Chief Finance and Operations Officer —Joe Sullivan; jsullivan@bicsi.org Chief Impact Officer —Gail Moore-Swaby, CPLP; gmooreswaby@bicsi.org General Counsel —George Parnell; gparnell@bicsi.org Senior Vice President, Marketing & Communications — Caroline Laurin; claurin@bicsi.org Vice President of Certifications —Ronda V. Thomas, CAE, ICE-CCP, SPHR, SHRM-SCP; rvthomas@bicsi.org Vice President of Meeting Services —Melissa Cummiskey, CMP; mcummiskey@bicsi.org Vice President of Professional Development —Penni Ferguson, INST1, M.S.; pferguson@bicsi.org Director of Accounting & Administration —Gordon Haughton, ghaughton@bicsi.org Director, Membership, Volunteer Services, & Customer Experience —Dr. Reinaldo Llano Jr., MBA, DBA; rllano@bicsi.org Director of Human Resources —Bernie Currie, SHRM-CP, PHR; bcurrie@bicsi.org Director of IT —Christopher Muratore; cmuratore@bicsi.org Director of Standards & Publications —Jeff Giarrizzo; jgiarrizzo@bicsi.org
Director of Training Delivery & Operations — Christopher Hobbs, RCDD, DCDC, OSP, RTPM, CT; chobbs@bicsi.org Director of Curriculum Development & Learning — Tara Huff; thuff@bicsi.org Committee Chairs & Vice Chairs BICSI Cares —Jeffrey Westlund, RCDD, and Shari English, RCDD, & Kent Gibson, RCDD Ethics —George Fewell, RCDD and Kent Gibson, RCDD Leadership Development — Todd W. Taylor, RCDD, NTS, OSP Professional Development —Anthony Romeo, and Steven Tepley, RCDD Program Coordination —Michael A. Collins, RCDD, RTPM, and Matthew Odell, RCDD Registrations and Credentials Supervision — Heather Callaway, RCDD, and Mungree Singh, RCDD Standards —Denise Pappas, MBA and F. Patrick Mahoney, RCDD Technical Information & Methods —Robert “Bob” Hertling, RCDD, OSP and Phil Janeway, RCDD
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