Big G Express January/February 2019

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to unload the truck. Eddie was able to go to the Tomb of the Unknown Soldier to watch the changing of the guard and the laying of the wreaths. He also had the honor of laying a wreath at a soldier’s grave site. “It was absolutely heartwarming to see so many people come to participate in this event,” said Eddie. “There must have been 10,000 people who reached out in order to be a part of the day, including families with kids.”

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Eddie was able to share his experience when he got back home to Oliver Springs, Tennessee. A woman from his church lost her son in Iraq on December 27, 2006, and Eddie presented her with a wreath from Columbia Falls during their church service. It was an emotional experience, and as Eddie pulled the wreath from the bag and presented it he got choked up. She said, “You’re going to make me cry.” Eddie replied, “I’m already there.” Eddie is already planning to support Wreaths Across America next year by volunteering at the military cemetery in Knoxville with his wife and granddaughter. He plans to encourage others to sponsor a wreath or volunteer at a local cemetery. Eddie says, “It was a very rewarding experience that I feel everyone should take part in, if you have the opportunity to do so.”

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SHOP TIPPS

Hello fellow owners,

It seems the older I get, the faster time slips by — 2018 was a blur, and I am afraid the years will only get faster. This past year has been a challenge in maintenance due to many factors, but we survived and are preparing for another challenging year in 2019. Next year will see a lot of new equipment as we swap out approximately 100 tractors with new units and look at opportunities to upgrade the trailer fleet with additional units. We are also in the process of upgrading facilities in east Tennessee to offer a better driver experience. The additions of another restroom, a new, larger shower, a larger TV viewing area with a patio, and laundry services are in the plans. These will be nice expansions to the facility there and should be completed by late first quarter. I do want to take this opportunity to thank all our driving partners here at Big G Express and IKE that go the extra mile to take care of their equipment. We have so many drivers who do such a good job with pre- trips, getting services done on time, keeping the inside and outside of the trucks clean, and presenting themselves as professionals in front

of our customers. This is the backbone of what makes Big G Express successful and such a great place to be.

Please feel free to reach out to the maintenance department for any needs you may have. We are here to help keep you in well-maintained equipment any way we can. Thank you again for all you do, and let’s make 2019 the best year yet! –Tim Tipps

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