3 9 Leverage the Power of the Network to Benchmark and Better Understand Your Financials 12 Overcome the Recruiting Challenge by Creating a Talent Pipeline 14 Successful Succession – Keeping the End in Mind 15 Do You Know Your Advisory Council Members? 26 Franchisee Spotlight: Jule and Dana Philpot 18 Who’s New: Franchisee Owners 19 Who’s New: Team Member Heather Todd 20 Social Media, It’s not a Fad 22 Why Does Email Capture Matter? 24 Practice the Basics: Home Safety Check-Up 101 26 ProTradeNet® Update: Making “Dollars & Sense” 27 Creating a Culture of Learning and Continuous Improvement 29 Make ServiceTitan Mobile 2.0 Your Go-To Platform 30 Patience In the Workplace 31 Understanding Residential Sales CONTENTS Edition 1 2017 CONTRIBUTIONS: It’s a Great Day to be Part of Dwyer Group® 4 Shattering the Obstacles 6 8 Leading with Values Life’s Defining Moments
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Shattering the Obstacles By: Joel Worthington
DWYER GROUP, INC. Mike Bidwell, President, CEO Dina-Dwyer Owens, Co-Chair Mary Kennedy Thompson, Chief Operating Officer Robert Tunmire, Executive Vice President MR. ELECTRIC LLC Joel Worthington, President Craig Gjesten , Vice President of Operations John Sennett, Franchise Consultant Heather Todd, Franchise Consultant Robert Watson, Franchise Consultant Kyle Miller, Franchise Consultant Alesha Yankie, Franchise Developer Dan Steiner, Brand Manager
Josh McCormick, Director of Sales
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Overcome the Recruiting Challenge by Creating a Talent Pipeline By: John Sennett
Melissa Briske, Training Coordinator PROTRADENET LLC Kathleen Seaman, Communications Specialist PRODUCTION Michael McCullough , Creative Manager Cody Peterson, Freelance Graphic Designer Jason Lee , Communications Manager
LinkedIn.com/company/mr-electric YouTube.com/MrElectricLLC Facebook.com/MrElectricFan
Twitter.com/MrElectricCor MrElectric.com/blog
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Dana and Jule Philpot By: Heather Todd
Send Powerline ideas to Jason.Lee@DwyerGroup.com
2 POWERLINE® | EDITION 1 2017
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