NCUK Virtual Patient Handbook

Your Appointment We know that listening to and trying to understand certain types of in anxious or vulnerable. And it can be hard to think of the questions yo have been told. It may help, instead, to think about what answers you questions to ask. The following suggestions might help you to get more out of • Prepare a list of questions you might want to ask – this can help yo is most important to you. You can share this list with your doctor or • If you are finding it difficult to ask these questions you can hand the them at the time, you can ask to go through them at a later time. • Take someone with you to your appointment to help you remembe you can always ask your specialist nurse to come into the consulta the conversation on your phone, or recording device, so you can lis anything. N.B. If using your phone, make sure you download an a • If any medical language confuses you, ask for a simple explanation use medical terms without even realising they’re doing it. Ask for w doctor / team are sending to your GP / (local) care team. • If you have a Clinical Nurse Specialist – keep in touch. Use them as a sounding board for concerns, to answer questions / to explain anything you may be having difficulty with understanding. • Remember that you can always call back after your appointment to clarify anything you’ve not understood. It is your health, so it is important that you have the information you need.

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