MEET SYDNEY, ANTHEM’S MOBILE APP
With Sydney, you can find everything you need to know about your Anthem benefits -- personalized and all in one place. Sydney makes it easier to get things done, so you can spend more time focused on your health. Sydney is:
Simple – Ready for you to use quickly, easily and seamlessly, with one-click access to benefits info, Member Services, wellness resources and more. Smart – Sydney acts like a personal health guide, answering your questions and connecting you to the right resources at the right time. Plus, you can use the chatbot to get answers quickly. Personal – Get alerts, reminders and tips directly from Sydney. Get doctor suggestions based on your needs. The more you use it, the more Sydney can help you stay healthy and save money.
Finding a Provider The best way to find a provider is using the Sydney App. The app will have your specific plan information saved and will help you find a provider that is in-network and close by. Simply click the “Find Care” button at the bottom of the app to begin your search for a doctor, dentist or any other provider or facility that you need.
EMPLOYEE RESOURCES
Employee Assistance Program (EAP) You and your family members — spouse or partner, dependent children, parents and in-laws — will receive confidential support and services specifically designed to help with issues that may arise personally or professionally. The Mutual of Omaha EAP provides direct, hands-on help to address many types of problems such as marriage and family counseling, substance abuse, stress management, grief and loss, financial consultation and much more. An EAP counselor is available around the clock for emergency and crisis situations. Simply call (800) 316-2796 to speak with an advisor. You may be eligible for 3 face-to-face sessions per issue, free of charge. You can also visit www.mutualofomaha.com/eap.
Travel Assistance Program As an eligible employee, you, your spouse or partner, and your dependent children will have automatic access to Travel Assistance This service provides certain types of medical, legal and financial assistance 24 hours a day, 365 days a year, when more than 100 miles away from home. Travel and financial services include:
• Hospital admission assistance • Emergency medical evacuation • Prescription replacement assistance
• Transportation for a friend or family member to join … a hospitalized patient • Care and transport of unattended minor children • Referrals to Western-trained, English-speaking medical … providers • Passport replacement assistance • And more
13 | Behavior Frontiers Benefits Guide
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