Bridging theaccessibilitygap, oneconversation ata tim e India'sdiversepopulation with varying degreesof technologicalliteracyand language preferences posed chalengesin dissem inating inform ation and providing consistentaccessto criticalservices. To addressthese bariers,Senseforth.ai(a Fractal com pany)wascom m issioned to develop an AI-powered virtualassistantenabling seam less accessto governm entservices. UMANG aim ed tobridgetheaccessibiltygap for essentialservicesand inform ation,particularlyfor tim e-sensitive needs.The virtualassistantseam lessly integrated criticalservicesinto itsinterface,providing an intuitive and user-centric experience.
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