Team Matters May 2022

DELIVERING TRUCKLOADS OF EXCELLENCE Truckload Services Play Important Role In Showing The Power Of One

For more than 40 years, our Truckload services have played an important role in introducing our team's outstanding service and array of options to customers.

THE POWER OF ONE DANNY CROOKS of our Truckload leadership says our array of services helps open the door to build density throughout our network. For more than 40 years, our Truckload services Have boosted our team’s success. Throughout that time, our commitment to innovation and creativity has helped us deliver excellence.

positions. That helps our retention, because there are opportunities across the company.” On top of that, our state-of-the-art equipment is a huge plus. “Our average tractor age is less than three years, so we have good, quality equipment,” Danny says. “And the safety features that we have are very important in attracting drivers to Averitt.” NEW TRUCKLOAD MODEL One way we’re continuing our commitment to innovation is a new Truckload model we recently introduced at our Lexington KY service center. That model helps provide the possibility of daily home time during the week. “It’s much like a shuttle driver, because they run up into the lower parts of Ohio, Indiana and Illinois, and they bring back loads to Lexington and hand them off,” Danny explains. “It’s working pretty well. We started with five drivers, and we’ll soon be growing to 10.” Danny adds, “We want to replicate this position where we can in markets that lend themselves to that.” As with all of our successes, it’s a total team effort. Thank you to our Truckload team for delivering outstanding service and opening the door for more opportunities. Your commitment is helping us secure a bright future together! T m

“Many of our customers partner with us for other services, whether it’s Dedicated, LTL, Distribution & Fulfillment, etc. Not many of our customers use us for just one group,” Danny explains. “Having that wide array of services makes us a one-stop shop. Truckload is an important part of that overall package.”

DANNY CROOKS

STAB I L I T Y BEH I ND THE WHEEL Our Truckload services are backed up by a driving force that has a much higher retention rate than the industry average. “That has a lot to do with what we have to offer as a company,” Danny says. “Home time is important for our drivers, and we really focus on trying to improve the length and predictability of our drivers’ home time each week. We also have lots of opportunities at Averitt, from LTL positions to Dedicated and other

NEW ORLEANS SERVICE CENTER AN INJURY-FREE FACILITY Experience, Talent Lead To 2021 Safety Milestone

Our New Orleans Service Center was recently recognized for working injury- free in 2021. The hub enjoyed 365 consecutive days without a work-related injury both on campus and on the roads. “It is a big accomplishment we are very proud of,” service center director RICK MCMULLEN says. “It’s not something that happens by chance. We have a very experienced, talented group of dock associates who work well as a team. They are always there to provide additional help

when needed, and they do a great job of keeping the dock clear and free of debris. That same mentality filters through to our drivers. We have an exceptional team of drivers who are always very alert and focused both on the yard and on the road.” Rick attributes much of the service center’s success to excellent training and preparedness provided by our team. “All of our associates do a great job of following rules and regulations, and so much of that has to do with the efforts put forth by Averitt,” Rick says. “We get all the tools and instructions for how to keep a workplace safe and injury free. It is a total

Left to right: dock associate TROY COOKMEYER , service center director RICK MCMULLEN , city driver BRIAN POREE

effort by Averitt, our leadership and our associates.” Our New Orleans Service Center is home to 43 LTL associates. From the dock to the road, the facility is a shining example of safety in motion. Congratulations to our New Orleans

team for being an exemplary model for consistency and your commitment to doing things the right way. Your efforts make a difference, and they help us to continue to be a leader in the industry! T m

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