MY CIPP MY CIPP
Tell us a little about your career and background so far. Before joining the CIPP as a Business Support Administrator in July 2022, I was the Senior Administrator for a logistics company, running a large team with hectic schedules for clients’ stocks in and out of the warehouse. After joining the Business Support Team, I moved over to become an administrator for the End Point Assessment (EPA) Team and became their Co-ordinator. Nearly two years later, I was lucky enough to move to the position as Training Co-ordinator and have been in the position since March 2025. What are your main priorities as a Training Co-ordinator? My main priority within the department is, and always will be, our delegates. Making sure we have their bookings processed, courses active and support available should they need it before, during and after their training course has finished. We offer such a wide and varied range of training courses including our new Payroll Quick Learn (PQL) that the days are always full of delegates at different stages of their payroll knowledge journey. It really is so rewarding to see delegates gaining so much from our courses and dedicated trainers. Our department’s goal, much like the company’s main goal, is to provide
growth and knowledge to everyone in the payroll industry.
sense of achievement, from being able to signpost to our guides for all the incredible qualifications we offer, to mental health support which can be vital for our learners. Building the foundation stones of key support is a passion I’m lucky to be able to bring with me into training. Outside of work, what are your interests or hobbies? Outside of work is just as hectic as inside most of the time! My husband and eldest son play cricket all summer to a high level, so my Saturdays are spent deciding who to watch depending on the fixtures. We’re a sports family, so evening games of paddle tend to keep us all together. I’m a huge fan of Manchester United (I can hear the laughing after this season as you read this) and Atlanta Falcons in American Football. The whole family supports different teams so on game days, you can guarantee someone is gloating. This season it has been my 22-year-old who is a devout Liverpool fan, much to our Chief Executive Officer, Jason’s amusement! Aside from sport, my youngest son is on his own journey of recovery, due to severe mental health crisis points over the last 18 months. It’s one of the reasons I’m so passionate about our learner support, and why I’m an English Cricket Board Safeguarding Officer. o
What’s a typical day like for you? The day always starts with a coffee. Black, no sugar, while I look at emails. I always start my day in the inbox, making sure any questions that have come in overnight are answered by the time people start their working day. Then I move into running courses for the day, ensuring delegates have everything they need easily accessible to them, as I understand how important our courses are to those who are on them. Next is our schedule work, where I monitor, plan, book and organise our daily courses. This allows me to ensure our incredible trainers have all they need to deliver first-rate sessions to our delegates. The Sales Team keeps me busy all afternoon with bookings so the days go quickly – you can see why it’s always a black coffee. Can you share a moment you’re particularly proud of during your time at the CIPP? Something I’m so proud of is my work with our incredible Michelle Dalloway on the Learner Hub. This is a support function we’ve built for our learners, and it really is something I can say gives me a
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| Professional in Payroll, Pensions and Reward |
Issue 112 | July-August 2025
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