Chair’s message
Chief Executive officer Jason Davenport MCIPP MloD CIPP Board Of Directors Louise Gray ChMCIPPdip Stuart Hall MCIPPdip Dianne Hoodless MSc ChFCIPP FHEA Editor Lora Murphy editor@cipp.org.uk Advertising Daniel Cull 07795 652645 | advertising@cipp.org.uk Design James Bartlett and Nicole Davis design@cipp.org.uk Printing Redactive
Welcome to your July / August issue of Professional . We’re over halfway through the year already and it’s great to be soaking up the sun. Vitamin D is fantastic at waking our bodies up and giving us energy to face the day ahead, and the lighter nights are perfect for relaxing in the garden when we finish our working day. As we all know there are many key skills needed to work in the payroll
department, from interpreting legislation and having compliance knowledge, to understanding complex contracts and being able to give guidance to employees. However. there are also lots of other skills required in the payroll profession. We deal with employees, managers and stakeholders in our business every day, so customer service skills are a must. Being able to talk in a way our customers understand on all levels helps to build employee confidence in the payroll department. Time management is another essential skill – we need to meet deadlines and there are lots of those for payroll professionals! This issue is full of articles focussed on how to enhance the talents of payroll professionals that are required outside of the day-to-day technical skills. I hope these articles help you to reflect on how you can enhance your skills, as well as those of your teams. Make use of your membership and remember the CIPP is here to help, so please get in touch or reach out at one of our upcoming events.
Ana Laiu MSc FCIPPdip Brendan Mulkern FCIPP Lara Smart ChFCIPPdip
Brian Sparling ChFCIPPdip Michelle Sutton ChMCIPPdip Cliff Vidgeon BA (Hons) CMA ACG ChFCIPP Clare Warrington MSc FCIPPdip AFHEA
Clare Warrington MSc FCIPPdip AFHEA (clare.warrington@cipp.org.uk) Chair, CIPP
Useful contacts
CEO’s message Ensuring recognition for all who work in the pay industry is a key part of the Institute’s mission. Recognising all payroll, pension and reward professionals for the fantastic role they perform is key to our strategic goals. The most recent number published for annual collection of tax and National Insurance deductions, collected and paid across to central Government was £473.8 billion. That really is an incredible figure and one that you all contribute to. Thank you. It’s widely regarded and reported that those who embrace lifelong learning survive the challenges of change. In my own career, I’ve witnessed the evolution from printed tax tables and carbonised payslips to fully computerised systems, self-service and pay documents provided electronically rather than physically. Artificial intelligence is the next big challenge, but those who ensure they’re contributing more to a business with additional skills and value, will see their way through this challenge and embrace the opportunity. The conference season is now well underway on a global scale, and by the time you’re reading this issue, I’ll have represented the UK at both the US and Canadian payroll conferences. All those involved in the global pay professions must seek to add value and continue to enhance both technical and soft skills. There are four strategic themes which underpin all the work each of the departments within IPP Education Ltd and the CIPP work towards. Although our own internal quality, culture and governance are key foundations of how each area is measured, lifelong learning, amplifying expertise and collaborative impact are all of equal strategic importance. I’ll write to you in more detail to discuss why they’re so important and how they guide our decision-making. I look forward to explaining more of our strategy at the CIPP’s Annual Conference and Exhibition coming up in the autumn. I do look forward to meeting up with you then.
Consultancy consult@ippeducation.co.uk 0121 712 1044 IPP Education education@ippeducation.co.uk 0121 712 1023 Events events@cipp.org.uk 0121 712 1013 General enquiries enquiries@cipp.org.uk 0121 712 1000 Marketing marketing@cipp.org.uk 0121 712 1033 Membership membership@cipp.org.uk 0121 712 1073 IPPE Training training@ippeducation.co.uk 0121 712 1013 cipp.org.uk @CIPP_UK
Trademarks The CIPP logo, the initials ‘CIPP’ and the words ‘Professional in Payroll, Pensions and Reward’ and ‘CIPP Consult’ are trademarks of the Chartered Institute of Payroll Professionals. Copyright: The Chartered Institute of Payroll Professionals 2025. The Chartered Institute of Payroll Professionals, Goldfinger House, 245 Cranmore Boulevard, Shirley, Solihull, West Midlands, B90 4ZL. Switchboard 0121 712 1000
Jason Davenport MCIPP MIoD (jason.davenport@cipp.org.uk) Chief Executive Officer, CIPP
Copyright This magazine is published by The Chartered Institute of Payroll
Professionals in whom the copyright is vested. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the publisher. The views expressed in this publication are not necessarily those of the CIPP or the editor. The information and comment contained in this publication are given in good faith, their accuracy or completeness cannot be guaranteed.
| Professional in Payroll, Pensions and Reward | July-August 2025 | Issue 112 2
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