Portfolio Insights What Payroll Professionals Really Want: The Growing Role of Benefits in the Employee Package
By Lauren Williamson Business Manager, Portfolio Payroll, part of the Portfolio Group
Whether it’s remote work, hybrid arrangements, or flexible hours, professionals increasingly expect options that support their work-life balance. Motivations range from cutting commute costs and saving time, to managing childcare or other personal commitments. Insight: Offering hybrid or remote options can significantly widen your talent pool and improve employee satisfaction and retention.
In today’s employment market, offering a competitive salary alone is no longer enough. While this isn’t a new revelation, many employers are still unsure about which benefits truly matter, especially to payroll professionals. To mark the launch of our brand-new Benefits & Reward Report, we’ve delved into findings from both this report and our Payroll Salary Guide 2024/25. Together, they provide a data-driven look at what payroll candidates value most in their employment packages; and how employers can stay ahead in a competitive hiring landscape. Why Benefits Matter More Than Ever Over the past five years, payroll salaries have risen significantly. With many companies reaching their budgetary limits, benefits have become a critical tool for attracting and retaining top talent. The increased focus on flexibility, wellbeing, and financial security, driven by hybrid working trends and the rising cost of living has further amplified their importance. Put simply: a well-rounded benefits package could be the difference between successfully hiring experienced payroll professionals or facing repeated hiring shortfalls that impact payroll accuracy and business performance.
Equally, a clearly defined internal career pathway can make a significant impact on engagement and retention. Tip: Development doesn’t always need a big budget - it’s about access, encouragement, and clear direction.
4. Recognition and Rewards
Recognition remains a top priority. From financial bonuses and team meals to personal shout-outs and awards, payroll professionals appreciate being valued. Yet, only 18% of payroll professionals currently have access to personal incentives. This is a huge opportunity
2. Enhanced Leave Entitlement
Today’s workforce expects more than just standard holiday allowance. Our research highlights growing interest in: Birthday days off Wellbeing “duvet days” Early finish Fridays Volunteer or religious leave days While the magic number for annual leave appears to be 30 days minimum, many businesses are still behind the curve. Recommendation: Review and refresh your leave policies to meet evolving employee expectations while aligning with your business needs.
for employers to stand out with relatively low-cost initiatives.
Reminder: A small gesture - done consistently - can have a big impact on morale and loyalty.
Final Thoughts
In a market where talent is in short supply, building the right employee
package is non-negotiable. Understanding what payroll
3. Career Development Opportunities
professionals want - and delivering on it - can improve your hiring success, reduce turnover, and elevate overall employee satisfaction.
Payroll professionals are eager to grow. Whether it's through funded CIPP memberships, qualifications, or regular training, career progression is a key motivator. Encouraging attendance at industry events like Payroll Live or webinars hosted by the CIPP and leading payroll software providers can be a cost-effective way to upskill teams.
What Benefits Do Payroll Professionals Really Want?
Want more insights on which benefits matter most?
1. Flexible Working Arrangements
Download our Benefits & Reward Report to learn how to shape an offer that attracts, retains, & empowers the payroll talent your business needs.
Flexibility consistently ranks as the most valued element of any employee package.
Matching exceptional Payroll, Credit Control, HR & Reward, and Procurement talent to leading brands.
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