NATFEN Awards Magazine Edition 2

NFA Digital OCTOBER 2017 | ISSUE 2  @NatFenAwards


Tel: 0113 277 8722 Email: Direct fax for quotations: 0113 277 8723 Morley Glass & Glazing Ltd, Unit 3, Leeds 27 Industrial Estate, Bruntcliƒe Way, Leeds LS27 0HH To find out why you should oƒer your customers Uni-Blinds integral blinds, call us now. ORDER TODAY



BIGGEST EVER NATIONAL FENESTRATION AWARDS VOTE SET TO OPEN W elcome to your second edition of NFA Digital, and it comes just as we’re about to announce the lucky people and companies who have made it through to the voting phase of this year’s competition. We shall also be announcing the winners of the September Cool Wall and opening up the October Systems and Clayton Glass, who are backing this part of the competition for the 2017 and 2018 campaigns.

We had a record 299 nominations during the longest ever phase of it’s kind in the NFAs. Although we cannot yet announce who made it through, the diversity and sheer number of different companies nominated have meant we are creating longer voting lists and 2017 is set to be the most diverse and expansive competition we have ever had at the voting stage. The voting will open at 10pm on Thursday 5th October and will run until 11pm Thursday 30th November. We encourage all within the industry to get behind the NFAs and vote. Each one genuinely makes a difference, and every year there are categories that are decided literally by just one or two votes. Your participation is the single reason why we are able to crown the very best people and companies every year.

You will be able to vote in this year’s awards by following this link: you can also follow the awards on Twitter by following @NatFenAwards or go to our Facebook page: We hope that you will all take a minute to be part of the biggest NFA campaign yet and help reward some of our most hard working people and companies in our industry!

Jason Grafton -Holt Director



OTHER THINGS TO KNOW There is a lot going on with the NFAs right now. So here is a quick run through of all the things ongoing and a brief announcements list that should prepare you for a glut of NFA news about to hit your timelines. COOL WALL The 2017 Cool Wall is looking awesome right now. There has been a crazy high quality to the submissions throughout this year. To catch up on all the monthly winners so far, follow this link: The September Cool Wall, sponsored by Clayton Glass and Prefix Systems, is still live and there remains plenty of time to either upload your own work to be voted on, or to cast your own votes on the installations already live and decide this month’s winner. You can do that here: 2017-cool-wall. NEW VOTING SYSTEM As I mentioned above, we will be using a new voting system for this year’s campaign. We can’t say too much right now, but the new system intends to make voting even easier for everyone. Crucially, we will be dropping the requirement for people to be logged in to the website for the very first time. The intention is to make voting in this year’s NFAs as accessible as possible. Instead, we will be using a new authentication process to protect the voting process. If it works well this year, we will carry it on to future campaigns.

NEW SPONSORS We have a couple of announcements to come this week (hopefully), which will unveil two new #NFA17 main sponsorships. Stay tuned! DIGITAL MAGAZINE Last month you may have seen our trial of our new monthly digital magazine, simply called NFA Digital. It is a brand new media platform within the NFA ecosystem which is designed to bring all the latest NFA news and announcements, guest editorials, sponsor’s news and PR right to your inbox. We have had some great feedback after our first one at the end of August, so you can expect the September edition coming in the next couple of days. You can expect to see a library of editions on the NFA website very soon. More on NFA Digital and how you can get involved with that will be available on the NFA website soon. VOTING PHASE These are the dates you need to know for the upcoming voting phase and what happens after: • Voting phase: Thursday 5th October – Thursday 30th November • Winners Week: Monday 4th December – Thursday 7th December There is plenty going on right now, and it is your participation that is key to making it all work. The National Fenestration Awards remains the UK glazing industry’s only independent awards platform where everyone from every sector of the industry can be part of the process from start to finish. To get involved, go to the NFA website and be part of it all:


MAIN EVENT SPONSORS �������4 COOLWALL ..........................14

CATEGORY SPONSORS . .......19 INDUSTRY NEWS .................22




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S ynseal Group has rebranded the domestic manufacturing arm of Village Glass in Essex, which is now part of the group’s £40 million Global Glass division. Global Glass Essex services the domestic customers of Village Glass, previously Euroview Manufacturing Limited, and gives additional capacity to the 360 Global Glass customers which Synseal Group supplies throughout the UK.

to the growing demand from our nationwide customer base. Just like our previous Global Glass acquisitions, we are in a position to fill our capacity and continue to grow while providing 24/7 operational consistency to our customers across four toughening plants and six fully automated sealed unit lines. “We’re very proud that Global Glass is now the largest UK owned IGU supplier with a capacity of 50,000 sealed units a week.” The glass factory in Essex is the third major acquisition for Global Glass in four years, following on from the transition of K2 Conservatories Ltd to Global Glass Blackburn, and Systems Glass to Global Glass Wigan. Since 2011, Synseal Group has invested more than £10 million into its Global Glass division which has gone from a standing start to a £40 million turnover in glass sales in just six years.

Following the acquisition in December 2016, Global Glass Essex has near tripled its IGU capacity from 6,500 to 18,000 and has appointed 45 new staff members in a range of roles including shop floor, sales and engineering. Derren Gittins, Glass Managing Director at Synseal Group, said: “We’re having a brilliant year at Global Glass and are very pleased with the progress already made at the Essex plant, where we have almost tripled our sealed unit capacity. It’s an excellent state-of- the-art facility with a high speed triple unit line and a very talented team of staff committed to delivering consistent quality for our customers.

“We acquired the plant in Essex to give us a regional base in the South East and to respond




M orley Glass & Glazing, which specialises in manufacturing Uni-Blind® sealed units with ScreenLine® integral blinds inside, has invested £700,000 to increase production capacity at its factory in Leeds. The fast-growing business has added a second IGU production line to the 50,000 sq ft factory premises it moved into 12 months ago. It can now manufacture 3000 sealed units with integral blinds inside per week. Ian Short managing director at Morley Glass & Glazing said: “We moved into these larger premises last year and used the opportunity to set up a production line specifically to manufacture sealed units with integral blinds inside. At the time, we invested in a 58-metre long automated sealed unit production line from Best Makina. We’ve been so impressed with the quality and efficiency of the equipment that we’ve now invested in a second line to further enhance our capacity and meet customer demand for our popular product range.”

Morley Glass has achieved 30% year-on-year growth as demand continues to increase for its Uni-Blind® sealed units with ScreenLine® blinds inside, and this growth is set to continue. The Uni-Blinds® range provides the widest choice of integral blinds in double and triple glazed units, with all manual, solar and motorised versions available in the industry’s shortest lead-time of 10 days from 11am any Friday. Morley Glass & Glazing provides unrivalled technical support for Uni-Blinds® customers too, being the only UK supplier of integral blinds to have dedicated customer support engineers on the road. It also stocks the largest range of ScreenLine® system spare parts in Europe with the enlarged factory enabling it to stock £1 million of Screenline® components with most parts supplied within 24 hours. For more information about Uni-Blinds® visit





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T he fully thermally broken Stratus lantern roof from Synseal Group is on track to hit 1000 fully fabricated sales within its first year, on top of the success that Synseal’s bar length fabricators have found with this great new product. Sales of the aluminium lantern roof system have consistently grown every quarter since it was launched in September 2016 with customers loving the sleek aluminium exterior, slim sightlines and genuine thermal efficiency. Despite being launched at a typically quiet time of year, Stratus was an instant hit with Synseal’s roof customers, in part thank to a sneak peek at the 2016 FIT Show which whet their appetite for the fully thermally broken design. On show was the Contemporary style which supports the ridge solely by the hip rafters, creating a product which maximises the area of glazing in sizes up to 1.5m x 3m. For larger applications Stratus is also available in Two-way and Three-way styles up to an impressive 3m x 6m. The carefully designed thermally broken eaves beam has been finished in black so from a birds eye view, the perimeter appears as a discreet shadow line even on the largest Stratus lanterns.

“We were signing up a new fabricator every week to sell Stratus when it first launched, and now have more than half of our roof fabricators offering Stratus in addition to their Celsius Solid Roof, Global and K2 products. “Sales had been steadily increasing even through the winter months, and over this summer we’ve been selling more than 100 fully fabricated each month – a sign of the market demand for an aluminium lantern roof that has slimmer sightlines, discreet cappings and architectural styling that complements the growing trend for aluminium finishes in window and door applications. “These stunning looks, coupled with thermal benefits of up to 65% better thermal efficiency than conventional aluminium systems, has proven to be a winner with our customers.” For more information about the Stratus lantern roof visit or call 01623 444390

Looking back at the launch of Stratus last year, Synseal’s Andy Jones said:




M orley Glass & Glazing is well-known for its commitment to sponsoring local clubs and societies, helping organise charity events and raising money for good causes. Now, the business has been able to combine all of these with a unique approach to how it recycles the waste products of its production process. Over the past year, Morley has got creative with the help of local glass artists Bob and Gael Spishak, who have been giving the offcuts of glass created during Morley’s manufacturing process a new lease of life as works of art. Using their own home studio, the couple melt the glass down and reform it to produce stunning pieces of glass wear. Items they create include bowls, decorations and even a Nativity scene, all of which are subsequently either sold or donated. Last year, a number of items were delivered to St John Fisher Catholic Primary School to be sold at events to raise money for the school, as well as to St Edmund’s Church, who sold pieces to raise money for Butterwick Hospice and Durham Family Welfare Adoption. Bob and Gael are also members of the Rotary Club of Roundhay, and most recently used glass donated from Morley Glass to create a number of unique pieces to be sold on Yorkshire Day, with all proceeds going to help fund the club’s worthwhile endeavours. You might think Morley’s waste products stop at glass, but you’d be wrong. The business is also responsible for the disposal of a great deal of packaging, both wooden and plastic, the majority of which it is committed to recycling and/ or reusing.

incredibly popular with local schools and craft societies for their sheer adaptability for a number of creative projects. St John Fisher Catholic Primary School took advantage of Morley’s generosity to allow the students to create personal memory boxes in honour of their 50th anniversary. The boxes, which the children decorated and filled themselves, will be buried in a time capsule. Meanwhile, Chapel Allerton Pyrography Class collected sheets of wood from the inside of the boxes for their pyrography projects. Other beneficiaries of the scrap boxes include the Japanese Garden Society and a local craftsman who uses them to create bird houses and bug hotels, to aid garden biodiversity. The number of uses for the scrap glass and boxes has been remarkable, and are a true testament to the creativity of people in the local area. If you know of a charity or organisation that may have a creative use for a Morley by-product, get in touch to let us know.

In particular, it is the wooden boxes the business receives parts in from Italy that have become






SmartMotion is a unique interface that helps you quickly and easily incorporate ScreenLine MB System motorised integral blinds into home automation systems. It’s supplied pre-wired and tested, for a smooth, problem-free installation. Tel: 0113 277 8722 Email: Direct fax for quotations: 0113 277 8723 Morley Glass & Glazing Ltd, Unit 3, Leeds 27 Industrial Estate Bruntcliffe Way, Leeds LS27 0HH




PELMETS JUST GOT QUICKER! S ynseal Group has launched the quickest and easiest to install variable pelmet on the market. Available for their K2, Global and Celsius Solid Roof systems, this refreshingly simple-to-use product gives their roof installers the edge in getting quality installations completed quickly. The new variable pelmet system covers pitches from 12.5° to 35° and depths ranging from 300 to an impressive 1100mm, giving customers the flexibility to create the right look for every space. The pelmet has been designed from the ground up to adapt to every roof configuration, and easily accommodates varying roof pitches and valleys seen in P and T-shaped conservatories. This highly adaptable product comes fully prepped, ready for screwing in place – enabling installations to be done in record time with minimal fuss. Phil Parry, Head of Research and Development at Synseal Group, said: “Our new variable pelmet gives our conservatory and orangery roof customers more flexibility to design rooms exactly to their customers’

specifications. Previously customers were limited by only being able to work with equal pitches, so we have designed a variable pelmet which is better suited for Victorian and P-shaped conservatories where pitching may vary. “We are confident that roof customers are going to appreciate the introduction of a variable pelmet which is quicker and easier to fit than market competitors and also comes at a more affordable price. There’s no reason not to give it a try!” To find out more information about the new variable pelmet please call 01623 444390 or email




HOTLY ANTICIPATED WARMCORE PATIO NOW AVAILABLE S ynseal Group shows no sign of slowing down as it launches its new WarmCore Inline Patio system this month, as promised at the FIT this year and we’ve been inundated with calls from customers eager to add the patio to their WarmCore range as soon as possible.

Show earlier this year.

“What we’ve developed is a new generation inline patio which we anticipate will be very popular as a sleek, aluminium replacement for outdated wooden and PVC-U systems, offering the unique combination of thermal excellence and aluminium aesthetics at an affordable price.” The new WarmCore Inline Patio Door is currently available fully fabricated up to a maximum four- pane door style. Available in white and anthracite grey internal and external, with dual colour available on the same lead times. The patio system will be rolled out to bar length customers later in the year, when it will be available in mill finish for powder coating in any RAL colour. To enquire about the WarmCore Patio Door please email or call 01623 444390.

The aluminium patio dominated attention on the WarmCore stand at the exhibition in May as customers and competitors came to gauge the hotly anticipated new product from the WarmCore range. Developed with self-levelling, ten wheel roller sets sourced from Australia and a bi-directional lock, operated by Synseal’s unique vertically operating handle, the WarmCore inline patio is a modern take on a traditional homeowner favourite. The patio has been designed with a contemporary flush finish between the sash and outer frame, complete with the advanced thermal performance you’d expect from the latest member of the WarmCore family. WarmCore’s proven composite structure of a thermal PVC-U core encased in hardwearing aluminium has been adapted for an inline patio system that produces U-values of 1.4 W/m²K double glazed and is also available with triple glazing, producing U-values as low as 1.0 W/m²K. The patio has also been designed with modern touches including a thermally broken anti- separation bracket, protective safety break mechanism to prevent trapped fingers, and a thermally broken low threshold option.

Phil Parry, Head of R&D at Synseal Group, said:

“We’ve been delighted with the interest the WarmCore patio has generated since we previewed the product at the FIT Show earlier




MEET THE Next Generation aluminium patio

There’s never been a better product to meet the demands of the growing aluminium patio market. Sleek, stylish and offering flawless operation, the WarmCore Inline Patio Door utilises the same innovative full-width thermal core technology as the rest of our market-leading range. SUper Smooth 10 wheel roller The WarmCore inline patio uses a unique, high-quality wheelset with each sash running on 10 self-levelling rollers to give you ultra-smooth, reliable performance. Innovative Bi-DIRECTIONAL LOCK Designed to our exacting specifications, a bi-directional lock creates a tangible sense of security homeowners love. EXCEPTIONAL THERMAL PERFORMANCE The WarmCore full-width thermal core in the sashes gives a double glazed U-value of 1.4 and triple glazed U-value of 1.0 - coupling market-leading thermal performance with the desirability and consumer appeal of aluminium.

U1.0 triple glazed

Contact us for a quote today! | call 01623 444390

p a r t o f t h e w a r m c o r e f a m i l y

Warm Aluminium






P art of their Outdoor Living Collection, the Verandah from Prefix Systems is now available in any RAL colour, offering consumers a completely bespoke solution in terms of design and finish. Thanks to a new high-tech paint facility at their head office in Blackburn, Prefix Systems can now harness this cutting-edge technology to provide the most individual and exact colours for their impressive Verandah, with the promise of long-term performance. This is a system that’s becoming increasingly popular for three season outdoor living as a premium patio area and for other outdoor applications where coverage or shading is required. The Verandah has also become popular with commercial projects and has been installed outside schools, hospitals, restaurants and other areas where shelter is needed, which is why an increase in colour interest has grown for Prefix. Verandah can accommodate straight lean to, splayed lean to and ‘L’ shape designs with traditional aesthetics in the form of the post, column covers and brackets, along with a decorative casting to the base. There’s also the option of the normal gutter configuration or an extended glazing bar overhang detail at the eaves, depending upon the project requirements and

it’s delivered nationwide from four branches, as a part-assembled kit for rapid installation in just a few hours. For those consumers not wishing the permanence of a conservatory or extension, the Verandah opens up the opportunities for outdoor living all year round, with wall patio heaters also available from Prefix. With the option of any RAL finish in either the PVCu or aluminium variants, customers can look beyond the standard black crackle and white to other inspired colours and finishes. Chris Cooke, co-director of Prefix Systems commented: ‘Verandah has been an overwhelming success over the last two years and with the thirst for new colours and finishes across the home improvement sector, we’re now able to offer this and other products in any RAL finish. With four branches serving the entire UK, we’re now able to offer a near limitless colour range across our product spectrum, with the added benefit of local Prefix service and support.’ For further information on Prefix Systems and to request the new Verandah brochure, contact the head office on 01254 871800, or e-mail For other information visit, or add to their considerable following on Twitter @prefixsystems.




N ational Glass Group (NGG) has once again expanded its membership, now to six companies, with the introduction of Nova Group, based in Cheshire. Nova Group Limited, with a turnover of over £12 million pounds and founded in 1971, is an established IGU manufacturer in the North West. With this latest addition, the NGG now has a collective turnover in excess of £70 million pounds, and yet all members retain the agility and personal attention from being owner managed independent businesses. NGG is a group that represents the leading glass processors in the UK, including existing members Clayton Glass, Custom Glass and Northern Express Glass, Romag and Supaseal Glass and is the only organisation of its kind in the UK.

Jeff Hooson, co-director of NGG commented: ‘We’re delighted to welcome Nova Group to the group, whom will benefit from our purchasing power, but also shared practices, as members look to improve business operations. Since our inception 3 years ago, we’ve added considerable value to members and we expect the expansion to continue further in the coming year as we enter the next phase of our strategic development. This will be through increased collaboration to bring the broadest product range and geographical reach available in the UK, while equally retaining the identity and benefits of being owner managed, independent businesses. For further information, contact National Glass Group at

With a combined turnover of over £70million and annual purchasing exceeding £20million, it also makes for the largest independent buyer of sheet glass in the UK. Beyond the purchasing power of the group, NGG also promotes best practice and shares the value created fairly among members. In time the goal is to build the group up, so that it represents 25% of flat glass purchases in the UK, through organic growth of the members and with the introduction of new companies to the organisation.




G lazed roofs for a wide variety of network of fabrication sites which cover the whole of the UK. The company are in a unique position as the only one with such a geographical reach and localised technical support, for the conservatory and lantern roof sector. applications continue to be at the core of sales for Prefix Systems, across their Their 22-year experience has seen considerable change in the specification of the conservatory roof, with more choice than ever before in terms of colour, glass specification and architectural detailing. This also extends to the new contemporary URBANroom gutter shroud, which has been designed and developed by Prefix Systems exclusively for their customers. Recent major investment at Prefix Systems has seen the introduction of a state of the art paint line ensure they are well positioned to cope with growing demand for colour roofs. This investment will enable the company to offer its customers any roof in any colour, backed up by superior quality and improved lead times. The evolution and increase in demand for glazed home extensions has come about in two distinct roof forms; true orangeries such as the iX250 and the glass and tile hybrid, in the form of the impressive WARMroof hybrid.

The iX250 utilises a fully insulated, structural deck, which is supplied in easy to handle ladder sections and is topped off with a glazed lantern roof, including the Prefix OPUS hardwood timber offering to the inside face. While the WARMroof hybrid combines our award-winning solid WARMroof, with triple glazed panels integrated into one structure, ensuring maximum natural light with stunning aesthetics both internally and externally. Chris Cooke, co-director of Prefix Systems commented: ‘Prefix was built on the success of the conservatory roof sector and this remains very much the core of our business 22 years later. There’s considerable scope for new thinking in conservatory and extension design and we’d like to think we’re at the cutting edge of this new view, with an unrivalled product range, combined with our renowned levels of customer service.’ For further information on Prefix Systems and a free marketing pack, including the latest 56- page Product Directory, contact the head office on 01254 871800, visit, e-mail or add to their considerable following on Twitter @prefixsystems.




S MARTGLASS®, the UK’s most respected and broadest range of conservatory glass, have just launched a #FridayFlyer initiative, which promises a free upgrade to a pre-midday delivery on a Friday. This new initiative is part of a promotion that will last until 20th October for orders, with the last delivery on 27th October, 2017 just before British Summer Time concludes. This will be great news for installation teams and companies looking to fully glaze a conservatory on a Friday, before the weekend. The offering is also another perfect indication of how Clayton Glass, the company behind the important SMARTGLASS® brand, looks at ever better ways in which to engage with their customer network and it is thanks to their unique logistics arrangements that this campaign can be fully achieved. For the last two years, the company has also been voted IGU Manufacturer of the Year at the National Fenestration Awards. The #FridayFlyer initiative is applicable to all paid for deliveries for any mainland UK postcodes and across the whole SMARTGLASS® range, including the market leading Ultra 86 product, which provides for the best performing product in the sector. It’s also applicable for SMARTGLASS®-W a unique range of glass for conservatory side frames and large span bi-folding and patio doors.

Jason McCabe, commercial director of Clayton Glass commented: ‘We’re well aware of the pressure that conservatory companies face on a Friday and so we’re offering this free pre- midday delivery upgrade as a thank you to our partners, making sure they get a Friday flyer. With an unrivalled product range through the SMARTGLASS® brand and our award-winning levels of customer service, there’s never been a better time to become one of our partners.’ Please quote ‘FridayFlyer’ on your next order enquiry which can be faxed to 01207 232167 or e-mailed to For further information visit or add to their growing Twitter following @ClaytonGlass.





A real-life video of thieves trying to break through a door with an Ultion cylinder for over three minutes and failing has been posted on the @UltionLock Twitter feed by a happy homeowner. Amjid Khan was out for the day when his neighbours called him to say they thought someone had tried to break in. “When I got home, I saw the house was secure but someone had snapped the handle and the external barrel of the cylinder lock. However, the main part of

the cylinder was still in the door and stopped the burglars getting in. When I saw what happened I contacted a locksmith immediately – and later that day I tweeted to recommend Ultion to everyone I knew.” “The two sacrificial sections on Ultion had been snapped and the cylinder had gone into ‘Lock Down Mode’”, explains Nick Dutton, CEO of Brisant Secure, which makes Ultion. “The burglars couldn’t get to the attack lock because it was protected deep inside a solid molybdenum core – 25% denser than iron - and secured with a dedicated retaining pin. You can hear how easily the handle got snapped off, but they couldn’t open the door because Ultion was still secure. Amjid has a video doorbell fitted and recorded two burglars trying to break in, and One asks the other for a screwdriver before admitting defeat, saying; “I don’t think we’re able to do it”. “The Ultion lock came as standard on my door. I’d asked the installer for a decent lock but didn’t realise how it was until after the fact! I’m just so glad it stopped them getting in. It looks like they tried for more than three minutes.”

Amjid continues: “I specifically asked my locksmith for the same replacement lock and I’m upgrading the lock on the back door to Ultion too. I’ve recommended it to all my family and friends.” In fact, Amjid’s locksmith suggested Brisant’s new high security handle Lock Lock, together with an Ultion cylinder. Lock Lock’s seamless, curved, design means it’s harder to remove the handle with mole grips, and it provides an extra layer of security when the internal switch activates the spindle block, to give homeowners like Amjid extra peace of mind when they’re in the house. Amjid adds: “I can’t recommend Ultion enough. It stopped some scumbags getting into my house and they did their best.”

Watch the full break-in video at

For more information on real-life security from Ultion and Lock Lock visit and and follow @UltionLock and @LockLockSecure.



DGB | 2017



WITH OVER 3000 PUBLISHED ARTICLES, 5850 COMMENTS AND OVER A MILLION PAGE VIEWS, THE GLAZING INDUSTRY'S FRESHEST, SHARPEST AND RELEVANT OPINION AND DISCUSSION IS ON DGB. During 2017 DGB is set to be read by over 170,000 people, with over 120,000 of those unique. They will generate over 225,000 page views this year alone. This year has also seen DGB surpass 1,000,000 page views in total. One of only a few, perhaps the only, UK glazing online publication to surpass this milestone. Join the industry's best conversation:



T here have been some incredible partnerships in the world that are synonymous with success and longevity. Ferguson and United, Lennon and McCartney, Keegan and Toshack. But as with every good thing, there has to be an end, the passing on of the baton and this month our industry is going to be saying goodbye to a stalwart of the Fenestration world. Mark Warren, MD of Lister Trade Frames, has decided to step away from his role and hand over the reins to his two fellow Directors, Darren Pusey and Phil Warren with immediate effect. This follows a stellar career at the helm of Listers for nigh on 30 years as well as taking on the roles of President of the GGF and Chairman of FENSA. Mark is a well-respected name within the industry, often being lauded as a businessman who can combine great business sense with good old fashioned morals and ethics. Under his stewardship, Listers became a dominant force in the industry scooping three times Fabricator the Year at the heralded G awards as well as being the first recipients of the Derek Bonnard award. But it was his relationship with his staff and the Stoke on Trent community that truly stood Mark apart from his contemporaries. He firmly believed that a company is only as good as its staff, that it can only succeed if there is a team motivated and capable of supporting the AND IT'S GOODNIGHT FROM HIM... “MARK WAS ABSOLUTELY KEY TO BUILDING TEAM SPIRIT AS WELL AS ENSURING THE BUSINESS REMAINED AHEAD OF THE CURVE, AND WORKING WITH HIM, HE KEPT ALL OF US MOTIVATED TO SUCCEED…AND I DO MEAN ALL OF US!”

ides of the Management. When you consider that the vast majority of the workforce have over 15 years’ service under their belt, it’s safe to say that he garnered total respect and dedication from his staff. “And that is the magic of Mark,” commented Phil Warren, Sales Director, “people wanted to work for him. Whether you were on the shop floor, working on the skips or manning the sales office, Mark knew everyone and had time for us all. Being the boss and a friend, is a tightrope not many men can walk, but Mark seemed to manage it effortlessly.” In his time as MD, Mark oversaw key moments in the growth of Listers that helped grow the business from operating in a shed at the foot of the garden to a £12m company with over 120 staff. With that growth, Mark had to adopt an inclusive style of leadership to ensure that all staff were feeling part of the vision. Speaking to his long- time friend and Co-Director, Darren Pusey, it is apparent that Mark created an environment where everyone felt part of a family. “Mark was absolutely key to building team spirit as well as ensuring the business remained ahead of the curve,” remarked Darren, “and working with him, he kept all of us motivated to succeed…and I do mean all of us!” We all know that the company is going through a transition as it’s looking for a new buyer, but the striking difference between Listers and



many other companies that have faced this critical milestone is that Listers has a reputation second to none and a loyal customer base who are working with the company that makes it a incredibly viable opportunity. And that actually may be the strongest commendation that we can possibly bestow on Mark, Listers is a successful business built on good solid morals and excellent business acumen and one that we understand is attracting bidders from all over the country. Mark was at the forefront of building that reputation and has, we have no doubt, developed a business that the new buyers will be able to move forward with and complete the Listers journey.

So although we do have to wave goodbye to Mark as he bows gracefully and without fanfare from the industry, many people still involved with Listers will benefit from a legacy that he has built and that will continue to remind us of the all the amazing work that he has done over the last 30+ years. We’re sure that you will join us in wishing Mark well in his retirement and we hope to see him pop up every now and then on social media with insights and observations and, yes, no doubt many cat related tweets over the coming months!




O ver the weekend I was kindly pointed to another company that for the second time, were using images from our outdoor showsite to advertise products as their own work. That person knows who they are. Thanks for the heads up, we’re on it! Image theft and misuse is still a problem that occurs in the window and door industry right now. I am surprised that it still goes on. It has never been easier to take decent photos of our work than ever before. Even a good camera on a phone will do the trick. Yet, it still goes on. Most likely due to others being too lazy to get off their backsides and would find it easier to steal someone else’s instead.

That is why I believe that suppliers should have their own stock image library, for their customer to use. There does happen to be one or two that have started down that road. STOCK IMAGE LIBRARIES One of the biggest companies already on this path is Deceuninck. They have a specific website for their Heritage Collection of windows and doors. On that website they have a media centre (which requires login) where customers can access an image library, presumably for them to use as they see fit, so long as they abide by the rules I guess. Not sure if there are any rules. But, the fact there is an image gallery at all shows they Deceuninck



understand the needs of their fabricators and installers when it comes to promoting their products. Liniar are another systems company that have their own stock image library, telling me that the have had that in place for 4 years now. Also, Residence Collection are launching a new website along with installer support strategy, and I am told that as part of that there is an image library where installers can access close-ups of products, lifestyle shots etc. There aren’t many other dedicated image libraries from other UK glazing sector companies. I’m not sure why not though. There are a plenty of companies in our industry who benefit from lots and lots of installers who post their work on social media. I’m sure they will be building up a large and varied library of installed images. Wouldn’t this back catalogue make for a good basis for a stock image library? This is something I strongly believe all suppliers should be doing. Yes it would be a large undertaking, time consuming more than anything else. But, if installers could have access to an extensive library I believe that they would be drawn to using these rather than scouring the web for work from other companies. Good for installers as they don’t get their work stolen, good for fabricators as it guarantees their work is being promoted. Remember, this is all about reducing instances of image theft in our industry, as well as trying to promote products better. AGREEMENTS There are two ways a supplier can build up a stock image library. Firstly, going the direct route. They could employ the services of a photographer to go out to site and take professional grade photos, of a very high quality, of finished work to populate the image library. The cons though are obvious.

This takes time, isn’t cheap, and the image files would be hefty and would likely require a boost to servers to make sure the service is fast enough for people to use. The second option is to get installers to do the legwork instead. Get them to send in photos to suppliers. From there, suppliers can choose to use the best ones to populate their library. Much cheaper for the supplier. There are a few issues to work around however. Installers will quite rightly want recognition for their work. Will they be happy to let other installers use their images in their name to sell products? Image quality will be an issue. As good as some might think they are, professionals are professionals for a reason, and so will provide better images to suppliers than installers. How many sent in could actually be used? My guess is suppliers would have to get installers to sign an agreement for their images to be used. An incentive may also be required, be it financial or product based. Installers will want to feel like they are benefiting by helping out their suppliers. Discounts on future invoices could be a good idea. Showroom samples wouldn’t be bad either. If suppliers can provide something in return, I can’t see why installers wouldn’t be willing to help build up an image library. Stock image libraries could be one way in which to tackle the continuing image theft problem in our industry. Without enacting big changes in the way we curate and use images, I don’t think we’ll ever be able to effectively tackle the problem.




F rameXpress Ltd was commissioned to produce a variety of casement windows, doors and bifold doors in a striking wood foil finish for a private home set in a prime, sought after location in Kent. The highest specifications were stipulated for the property which also needed to be sympathetic to the local surrounding area. As a leading window, door and conservatory manufacturer, the company is well recognised for providing only the highest standards in terms of choice, security and thermal efficiency, which

were key factors for the homeowners when making the decision to invest.

For this particular project, Ian Davis Sales Manager at FrameXpress worked alongside the customer to ensure that the best in proven performance, sound insulation and security would be installed. He comments, “From a visual point of view this wood foil makes a strong statement and this appears to be a growing trend amongst homeowners. People in this country, perhaps more so than in other European countries where



property rental supersedes ownership, the choices they make reflect a life-style. Today, people are looking to demonstrate not just what they own but also a little individuality in how they renovate their homes. Visually our range lends itself well for this type of installation with a number of wood foils available for customers and homeowners who look to personalise their homes. In relation to performance, the industry accreditations we provide give customers and investors com-plete reassurance, as was demonstrated here and which our long standing customer relies upon.” The property is now complete with contemporary styling and luxurious furnishings throughout which creates a high end finish to the overall project.” With the Optima system available in stunning colours as well as colour bond finishes available on both pvc-u and aluminium products, framexpress has placed energy efficiency, security and

aesthetics as a priority to ensure customers can buy from under one roof.

Furthermore, frameXpress has an established reputation for quality and high standards which is re-flected in the extensive accreditations achieved by the company. This gives frameXpress customers additional selling advantages, particularly within the domestic market where more and more often ac-creditations such as Secured by Design and PAS 23, 24 are stipulated on projects. For homeowners, this gives added reassurances in terms of security, with the accreditations and per- formance guarantees now being recognised and trusted by them. To learn more about the company’s latest projects or to download a copy of the most recent trade bro-chure, log onto the framexpress website To speak to one of the Sales Managers please call 01952 581100.






N ew View Windows, one of the South West of England’s leading trade and residential window fabricators and installers is realising the benefits of insisting on Dynamic 2D-C hinges from SFS intec as part of a high performance door-set, as it experiences strong demand for its range of composite doors. A Saltash, Cornwall based company, New View Windows fabricates and installs a range of composite doors manufactured using Liniar profile systems, all of which utilise the Dynamic 2D-C hinge. It’s a combination that is enabling the company to gain a competitive edge as trade and residential customers throughout Cornwall and the South West are attracted to the combination of security, long term durability and excellent visual appeal. advanced window and door systems, New View Windows understands the importance of the right window and door design and build, according to the company’s Managing Director, Tony Braddon. He says: “Having achieved PAS024 and Secured by Design on all our PVC-U entrance doors, we wanted to ensure our growing composite doors range offered a consistently high build quality, which is why we chose Liniar profiles with SFS intec hinges. “Composite doors are ideal for the homeowner who prioritises security and durability, without compromising on aesthetics. They’re a great choice for those who wish to reduce external environmental noise, save money on heating bills and have a door that offers great weather resistance and structural rigidity. This protection against the elements is particularly important in Cornwall, being surrounded by the sea, which means the atmosphere is more corrosive than inland areas. As a family business serving trade and residential customers for over 30 years with the most

“Combining protection against the weather with resistance to forced intrusion led us to partner Liniar’s composite doors with SFS intec Dynamic 2D-C hinges. Our doors offer the perfect combination of secure and enduring performance.” Rod Johnson, SFS intec’s Technical Sales Advisor, explains the key features of the hinge: “The new Dynamic 2D-C hinge has all of the same benefits of the original Dynamic range for PVC-U doors. This slimline hinge has benefits in terms of aesthetics, adjustability, security and durability, meeting PAS024 requirements plus the addition of a fire resistance assessment. It’s CE certified and easily complies with current door testing.” With six standard colours, plus the possibility of bespoke colours to order, the Dynamic 2D-C accommodates the growing trend for coloured profiles. As with the rest of the Dynamic 2D range, this new hinge has a unique patented lateral adjustment of +/- 3mm, with double pin design that gives +/- 4mm up and down. Its high load carrying capacity (40kg) means the door will not drop or sag, delivering “fit and forget” features that have helped SFS intec establish Dynamic 2D-C as the ideal hinge solution for flush-fit composite doors. Rod Johnson concludes: “SFS intec is committed to producing exceptional products, and combining our hinges with top quality profiles. With excellent workmanship and installation, as demonstrated by New View Windows, this provides an attractive solution for homeowners. We’re very proud of our products and hope that New View Windows continue to see composite doors with SFS hinges grow in popularity.” Find out more about the Dynamic 2D hinge range at




'INNOVATION THROUGH PARTNERSHIP’ DELIVERS QUALITY RESULTS IN NEW BOWATER BY BIRTLEY DOOR RANGE. T he comprehensive new high quality doors range from Bowater by Birtley, which has been taking the market by storm since it was launched earlier this year, benefits from a decade of collaboration between the company and SFS intec, the leading European manufacturer of high performance door hinges. More than ten years ago, Bowater Doors, which is now part of the Birtley Group, were producing over-rebated doors and wanted to extend their range to include composite flush doors. At that time, SFS intec were supplying them with the Dynamic 2D hinge for heavy over-rebated doors, which ticked all the boxes for technical abilities, reliability and aesthetics since it could be manufactured in a range of colours to match other hardware. As a result, SFS intec were asked to develop and produce a new hinge for Bowater's expanding door range. Today’s Bowater by Birtley range continues to build on the success of this innovation through partnership approach. The comprehensive door range, which includes composite, fire, flood and steel doors, was a big draw at this year’s FIT Show with its brightly coloured composite doors representing the brand in an eye-catching way, but also illustrating the potential for colour finishes with matching SFS intec hinges. Nigel Wood, Business Development Manager for hinges at SFS intec, says: “As a manufacturer of high-performance hinges, we were delighted to have the opportunity to collaborate with Bowater to develop a new hinge back in 2006. We worked

closely with Bowater's Technical Manager at the time, which included making several prototypes to test at their testing facilities, enabling us to run several tests to check hinge performance and ease of installation.

“This testing revealed that offsetting the screws, rather than aligning them, increased the stability


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