CEO's Report
THE FIRST IN OUR SERIES OF HOSPITALITY INDUSTRY FORUMS WAS HELD IN STRAHAN ON 1 AND 2 APRIL 2019, AND IT WAS A VERY SUCCESSFUL TWO DAYS. THESE FORUMS ARE SCHEDULED TO BE HOSTED TWICE A YEAR AND ARE SUPPORTED WITH FUNDING FROM THE TASMANIAN GOVERNMENT. THA HOSPITALITY INDUSTRY FORUMS
The first event was the workshop session on day one, which saw a range of local businesses and enterprises providing their thoughts and ideas about the challenges and opportunities they are faced with on Tasmania’s West Coast. The outcomes from these workshops, to be held around Tasmania, will assist in developing an industry development plan, with specific plans for each of the regional areas (west coast, south, north, east coast and north-west). It was pleasing for me to see how proud the local west coast businesses are about the service they provide to the local community and visitors in their region. It was also pleasing to hear their feedback about the value of the workshop and the other forum events. These included a networking event at the end of day one, which, with the support of our hosts RACT, and sponsorship from Carlton and United Breweries, included a two hour cruise on Macquarie Harbour. It was a great way to end the day after a very engaging workshop session.
The forum also included a range of seminars and presentations on day two, including: • Industrial relations and compliance • Wellness and mental health in the industry • IT security • Social media • Coward’s Punch and safe venue presentations such as drink spiking • Event management • The Great Customer Experience Program Day two also included a trade exhibition and an opportunity for the local hospitality enterprises to meet with suppliers on a range of products and services for their business needs. The schedule for the first series of forum events is: West Coast (Strahan) - 1 & 2 April 2019 South (Hobart) - 29 & 30 April 2019 North (Launceston) - 6 & 7 May 2019 East Coast (Orford) - 27 & 28 May 2019 North-West (Devonport) - 17 & 18 June 2019. I encourage you to attend these free forums when they are held in your region and look forward to seeing you there.
April 2019 www.tha.asn.au
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