Illinois Legal Aid Online Annual Report FY22

2022 BOARD OF DIRECTORS (as of 6/2022) David Hambourger (Chair) Chief Information Officer Chapman and Cutler LLP Sean Kruskol (Vice-Chair) Principal | Cornerstone Research Renee McMahon (Treasurer) Vice President Charles River Associates Matthew Wirig (Secretary) Partner | Chapman and Cutler LLP Karim Basaria Partner | Sidley & Austin Craig Boston Law Office of Craig L. Boston Amos Budde Fish Town Analytics David Ellis HR Governance Partner | LinkedIn Kristina Hendricks Partner | Jones Day Catherine Herrmann Prairie State Legal Services (ret.) Kenneth Jennings President | Gridiron Alliance Elizabeth Khalil Managing Director and Associate General Counsel | CIBC Greg Leighton Partner | Polsinelli Bruce Lithgow Beyond Legal Partners Anand Mathew Partner | Palmersheim & Mathew LLP Sandy Morris Counsel | Valentine Austriaco & Bueschel, P.C. Chris Petrini-Poli Executive Chairman | HBR Consulting Heather Russell Executive Vice President/Chief Legal Officer | TransUnion Tim Smith Managing Director, Chief Corporate Counsel | CME Group Barry Solomon Vice President, Sales Advisors Litera Microsystems Jennifer Woods Associate General Counsel Kraft Heinz Corporation

Board Chair and Executive Director Letter

The future of justice begins with the acknowledgment that our legal system is broken. Major repairs are needed to fix the inaccessibility and bias entrenched in our legal institutions. In fiscal year 2022 (FY22), these inequities were exacerbated by new variants, supply chain problems, continued gun violence, and other crises. While these crises were felt worst by those with the least resources available to address them, Illinois Legal Aid Online (ILAO) brought help and hope to 2.1 million Illinoisans. For ILAO, FY22 offered new opportunities to collaborate, connect, and co-create positive change. No other Illinois legal provider helps so many, especially in the dark of night, when people in need feel most alone. More than half of the people ILAO helps access services via their mobile device, and at times when traditional legal services are closed. We welcome you to our FY22 Annual Report, The Future of Justice, where we invite you to witness not only our progress during the year, but also our future direction. Earlier this year, ILAO completed a comprehensive strategic planning process, involving a myriad of stakeholders and resulting in an ambitious and inspired set of goals, strategies, and objectives. Our mission—to open opportunities for justice—would not be possible without the unwavering support and stewardship of our board of directors, the generosity of our benefactors, the commitment of our partners, and the selfless dedication of our staff and volunteers. Your support of ILAO recognizes that in creating a better future for people with the fewest opportunities for justice, we ensure a better life for us all.

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Illinois Legal Aid Online (ILAO) • IllinoisLegalAid.org

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