Illinois Legal Aid Online Annual Report FY22

The future of justice begins with… Access for people without lawyers

Who We Serve

FREE TO ALL. Everyone is eligible for ILAO’s help—there are no income or other eligibility requirements. There is no paywall, or demand that users surrender their personal information to gain access. Because of this, the people who ILAO serves may choose to remain anonymous, giving them a greater sense of control over their lives, at a time when they need it most. ALWAYS OPEN: During daytime hours, 62% of people ILAO helps are on a mobile device. Between 10pm–6am each night, this number jumps to 83% of people on mobile. For 500+ Illinoisans each night between midnight and 5am, ILAO is a light in their darkest hour.

3% Did not disclose

15% Black

77% White

47% White

29% Black

RACIAL/ETHNIC DEMOGRAPHIC OF THE STATE OF ILLINOIS

RACIAL/ETHNIC DEMOGRAPHIC OF GET LEGAL HELP

18% Hispanic

2% Multi-racial

2020 Census

15% Hispanic

6% Asian

3% Multi-racial

3% Asian

91% People who used ILAO’s Get Legal Help tool fall below 300% of the federal poverty line

IN FY22, ILAO SERVED PEOPLE FROM 90% OF ILLINOIS’ RESIDENTIAL ZIP CODES.

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Illinois Legal Aid Online (ILAO) • IllinoisLegalAid.org

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