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INFORMATION TECHNOLOGY & INNOVATION UPDATE, CONT.
that we can have a single view of our “customer” and all communications therein. Investment Memo v2 Completely the Investment Memo to both improve the audience experience and automatically populate with real- time data for partner review. Tenant File Tracker Streamlining our internal processes of gathering, processing and reporting on tenant data. redesigning Tax Return Automation Scanning the pertinent information from tax returns and audits directly into our financial models and database so that we can more easily and quickly report back to you. Model Enhancements Enhancing all Lower Tier and Upper Tier models and integrating that model data with our internal
database. This consolidation will set the groundwork for the following initiative and many to come. CREA Analyze Migrating our current reporting system to a DIY reporting platform which will allow CREA to be more flexible and responsive to your information needs. Committee Dashboard Digitally transforming our closing process into a single web enabled dashboard so that we can remove the current bottlenecks, clean up communication and create scale. SharePoint Migration Migrating from an on-premise network file architecture to SharePoint, which is cloud-based, so that all data and files can be accessible in real time from anywhere, securely. Investor Grids Creating applications to collect all possible information being requested by our partners into a single data source so that it can be readily available via a single data request. INNOVATION The annual ritual of setting new resolutions may still be a few months away, but CREA isn’t waiting. We are excited about the progress already made in replacing our bad habits. Moreover, we are confident that these efforts and others to come will improve your experience and success as our partners.
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• Repetitive processes that rely upon highly skilled employees performing manual tasks. • Siloed data being stored in disparate systems which don’t communicate with each other INITIATIVES In 2022, we focused most of our technology efforts on cleaning up the previously mentioned bad habits and instead creating good ones. The following is a brief synopsis of some of these initiatives where you will observe two primary goals: 1. Rethinking business processes and whenever possible inserting or replacing with automation. 2. Consolidating data so that it can be more easily and reliably shared both in and outside of CREA. CREA Link Implementing a CRM (Contact Relationship Management) tool so
Andy Dalton (far right) with members of the IT team during last month’s CREALive event.
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