Rhonda’s Journey to Gooch Family Dentistry 1 Fresher, Cheaper, Tastier 2 Community Outreach: Lifeline Children 2 A Closer Look at Preventative Care 3 One-Pan Harvest Pasta 3 Win a Trip to Disney World 4
Steel City Smiles
September/October 2017 (205) 991-9892 | www.drgooch.com
MY JOURNEY TO GOOCH FAMILY DENTISTRY HOW I CAME TOWORK IN THIS UNIQUE AND WONDERFUL OFFICE
In the mid-’80s, I was looking for a job. Word must have gotten around, because my family dentist finally contacted me and told me that his assistant was leaving. “Why don’t you come by and talk about the job?” he said. That was my first foray into dentistry. It was a small practice, so my job was all over the place — insurance, collections, scheduling, as well as assisting with actual dental procedures. We literally had telephones with scheduling books so I could answer the phone while I was doing chair-side assisting! That wouldn’t happen today. But if I’m being honest, I didn’t much care for it at the time, so I got out. I had a few other jobs over the years, and even made money as a commissioned artist until the child care costs required me to secure a steady paycheck. About four years ago, my friend told me about a big hiring day down at the Hampton Inn for a reputable dentist’s office. I remembered my days as a dental assistant and thought I’d at least check it out. I’m certainly glad I did. When I arrived at the Hampton Inn I was flabbergasted. There were so many people there applying for a single job! I later learned it was almost 75 people. I also learned that I was among the oldest applicants. I thought my experience would seem outdated and that I’d be just another face in the crowd, so I wondered, “How do I make myself stand out?” We had a group interview and I thought I did okay. Then came the individual interview with Dr. Gooch himself. He asked me to tell him something about myself, and I told him that in high school I was a cheerleader so my friends called me Rah-Rah. He chuckled and later told me he remembered it. I asked them later what they were looking for. Dr. Gooch told me he wants to have a positive, happy office, and that starts with his team. He wanted somebody who fit in with that motif. I got the job, and I’ve been with the practice ever since.
I spent my first two years here as a dental assistant and enjoyed it so much that I wanted to do more. So under the guidance of Dr. Gooch and the lead assistant, Dee, I took an extensive course and became a dental hygienist, and that became my primary focus.
I’m so grateful Dr. Gooch trusted me with the job. He’s an amazing leader, and we’re all blessed to have him. I’m also grateful for the amazing people I work with, and especially the patients. The greatest reward in our line of work is to see these kids go from poor dental health to great dental health. I’m humbled by the whole experience. This office is different from any other I’ve been in or worked in because it’s extremely catered to patients. We do what we can to put them at ease, make them feel comfortable, and go the extra mile. We offer warm blankets, bottled water, coffee, cocoa — the little things. Enough to show how much we care about your comfort. In my personal life, I still do art projects on the side, including portraits and murals for business offices. I also have a wonderful son at UAB who is currently studying information security. My husband, Tom, works in restaurant management. In the coming months, he’s opening a new metro diner, and we’re very excited.
I’m grateful to serve our patients, and hope I can continue to do so for a long time. If there’s anything I can do for you, don’t hesitate to ask!
(205) 991-9892 1 – Rhonda Braddock
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