Community Stakeholders
A survey of community stakeholders provided valuable insights into their perceptions of LCHCS, highlighting its strengths, identifying areas for improvement, and suggesting priorities for the future. Stakeholders strongly supported LCHCS’s mission to deliver accessible, high-quality healthcare. On a scale of 1 to 5, where 5 indicates the best performance, nearly 91% rated the health center 4 or 5. This feedback affirms LCHCS’s success in addressing the primary healthcare needs of its service area. The survey revealed several strengths of LCHCS, including its ability to provide high-quality services and maintain a diverse range of offerings. Respondents also praised the health center’s patient -centered approach, emphasizing its focus on addressing individual needs. Community outreach and collaborative efforts were identified as strengths, though some participants suggested that further enhancements in these areas could benefit the organization. While stakeholders acknowledged LCHCS’s many strengths, they also identified areas for improvement. A lack of a drive-thru pharmacy was noted, although it was recognized that efforts are underway to address this issue. Respondents suggested that the health center’s leadership could increase involvement with community partners. Additionally, some stakeholders felt that LCHCS could improve its visibility by increasing advertising and outreach to inform the community about its full range of services. The survey also uncovered potential service gaps that LCHCS could address. Respondents highlighted mental and behavioral health services as a pressing need and advocated for greater availability in this area. Other recommendations included partnering with schools to provide immunization clinics and enhancing access to telehealth services to address transportation barriers. Looking ahead, stakeholders emphasized the importance of several priorities for LCHCS. Increasing visibility and community awareness was seen as essential to ensuring that residents understand the breadth of services available. Expanding current programs and improving patient- centered care were also identified as key focus areas. Stakeholders
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