(Internal) LCHCS Strategic Plan 2025-2027

supported continued efforts to build collaborative partnerships and share resources with other providers, non-profits, and community organizations. Facility expansion and educating the public about the impact of legislative changes on healthcare were noted as moderate priorities, while fundraising and academic partnerships were deemed less urgent but still relevant. As LCHCS plans for the future, stakeholders encouraged the organization to remain adaptable and responsive to community needs. Suggestions included prioritizing telehealth options and increasing care for aging populations through home visits. These efforts, coupled with ongoing improvements in outreach, collaboration, and service delivery, will ensure that LCHCS continues to serve as a trusted and integral part of the community’s healthcare system.

Board of Directors & Staff Input

The survey of LCHCS employees and the Board of Directors reflects a strong commitment to the organization’s mission and highlights opportunities to build on its successes for continued growth and impact. Respondents praised the quality of care and alignment with the mission while identifying opportunities to enhance access to specialty care, mental health support, and transportation for rural patients. Communication improvements were noted, with calls for more leadership visibility, staff engagement in decision-making, and regular updates to strengthen teamwork. Staffing and retention emerged as key priorities, with recommendations for competitive compensation, career development, and leadership training to attract and retain talent. Marketing and outreach efforts were positively received, with suggestions to expand community engagement, grow social media presence, and raise awareness of services for underserved populations. Infrastructure and technology investments, including modernizing facilities and upgrading equipment, were seen as essential to improving patient care and operational efficiency. While supportive of long-term growth, respondents emphasized addressing current challenges and strengthening existing operations before geographic expansion. They encouraged adapting to external trends, such as value-based care models and technological advancements, through training and partnerships.

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