The feedback highlighted these strategic priorities:
1. enhancing staffing, modernizing facilities, 2. improving communication, 3. expanding outreach, and 4. leveraging technology.
Employees believe these efforts will ensure LCHCS continues to thrive as a trusted and impactful healthcare provider.
Needs Assessment and Other Data
LCHCS conducts a comprehensive needs assessment every three years to understand the healthcare landscape and effectively identify community needs. The assessment process involves a multifaceted approach, incorporating quantitative data analysis, qualitative community survey tools, and data provided by hospitals and local and state health departments. The needs assessment utilizes information gathered from the Uniform Data System (UDS), an annual reporting system that provides standardized information by zip code about the performance and operation of health centers delivering healthcare services throughout the country. During the planning workshop, information gathered from the UDS was reviewed by zip code, including the health center’s penetration of the population of those who are low-income, uninsured, Medicaid recipients, Medicare beneficiaries, and other payers. Demographic information, including race, ethnicity, employment status, primary language, and tobacco use, was also reviewed, as well as the social determinants of health (e.g., housing, food insecurity, and safety). By analyzing demographic trends, health indicators, socioeconomic factors, and existing healthcare infrastructure, LCHCS gained insight into prevalent health issues, disparities, and unmet needs within their service areas. This comprehensive view of the healthcare landscape allowed for a more targeted approach to creating goals to address the needs of different groups.
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